Ebay shipping issue
So I recently won an auction on ebay. But a few days before I placed my winning bid I contacted the seller to ask what the cost of shipping was to Ontario, because the shipping cost was not listed. The seller responded and told me that they would charge me $20 for shipping. So I placed my bid I was comfortable with factoring in the cost of shipping and exchange rate. After winning the auction the I paid as soon as the seller added the cost of shipping at the check out a day after the auction ended. 4 days later the seller messages me asking for an additional $15 because the cost of shipping came out to be higher then what I was charged.
I'm really not very happy about this, and I guess I'm just going to have to pay them $15 if I want the item.
What does NA think? Is their anything a buyer can do in a situation like this?
I'm really not very happy about this, and I guess I'm just going to have to pay them $15 if I want the item.
What does NA think? Is their anything a buyer can do in a situation like this?
Comments
However, your situation makes it sound like he just flat out said I need this before I'll ship it. If that's the case then I'd tell him to go get bent. It's all about presentation, I knew I was stuck but pleaded with the guy admitting it was my fault for being an ignorant tool with regard to international shipping rates.
Either way, I wish you well in your predicament.
How much stuff did you buy? anything less than 4 pounds can go first class int for less than $25...
I wouldn't pay it. Worst case he refunds your money and you don't get the item. The way I see it is no matter what happens, every time you look at that game, its going to remind you of this shitty situation. Just cut bait and start over, collecting is supposed to be fun.
This is very true. I won Bubble Bobble for cheap on eBay once in "good or great (cant remember which) condition and working condition" with non-stock pictures that seemed to match the clean description. The game arrived and it was filthy, not working, due to guck and corrosion on the contacts. There were also some issues with the label that were not in the listing pictures. The seller defended his listing saying he was, "learning how to rate game conditions." The seller wanted ME to pay shipping, but after some back and forth, he finally agreed to pay return shipping and issue a full refund. Everytime I see Bubble Bobble, I am reminded of this ridiculous transaction. Oh, I was also offered 10% off on a future never going to happen purchase.
People make mistakes in quoting, not a big deal.
If your comfortable with it pay it. If not tell him no thanks thats too much shipping.
People make mistakes in quoting, not a big deal.
It must be nice to not have to worry about a $15 increase in shipping. Just be sure to have those $15 handy when I need it.
Edit: $15 on a $2000 purchase may not be so bad, but on a $10 item it is not worth it.
it all depends on what the buyer is comfortable with, why penalize the seller for not getting a perfect quote? Not every is experienced with the postal system, im sure some people on here can quote within 10cents, not everyone is that experienced.
Its not a big deal he misquoted, i never said $15 isnt a big deal. People are over-reacting.
Edit: $15 on a $2000 purchase may not be so bad, but on a $10 item it is not worth it.
it all depends on what the buyer is comfortable with, why penalize the seller for not getting a perfect quote? Not every is experienced with the postal system, im sure some people on here can quote within 10cents, not everyone is that experienced.
It was $46 on a 3 item lot. Seller quoted me at $20 days before the auction ended. Once it ended I requested an invoice update with the shipping cost, which was added a day later, I paid asap. 4 days later the seller requested $15 in order to ship the item because the cost was greater then they had thought it would be. I offered $5 and also asked if their where any other options such as shipping the package with out tracking or individually. The seller told me that their would be no difference in cost and refunded my money.
$15 isn't going to break the bank, but it's more then my max bid was on the lot. The seller did offer to pay a small portion of the shipping, but I felt as though the seller should have paid the greater difference or at the very least offered to split it. People do make mistakes (I get that everyone does) but some people own up to them, while others would rather waste folks time and make it someone else's problem.
Forgot to add this, but a warning from ebay appeared on my last message from the seller. Apparently it is against ebay police to ask for any additional funds after payment. FYI!
I don't have much respect for ebay or their policies; so although you gotta roll the way ebay rolls, I don't personally find it to be a good justification for either side, when deciding what to do in this sort of situation.
Like (few) others have said, making a shipping quote mistake is not a big deal, it happens to everyone. We don't know the guy's situation, whether he is able to go to the post office to get a quote or not, whether he has a scale at his house, etc.
I think the fair way to do it would be to split the cost. There have been times where I have eaten the cost, and there have also been times where the buyer was more than happy to reimburse me.
Finally, I think scenarios like this is what causes people to not want to ship abroad. So I would take stuff like that into consideration too, before reaching a final verdict.