Ebay Seller Issue, Damaged item received and an unsatisfactory solution
Hey all,
I have an eBay issue. I purchased this: http://www.ebay.com/itm/321984266899
It's the Ni No Kuni Wizard edition with everything included minus the book & game. It shipped to me quickly but the box was was pretty damaged in the shipping, the corner of the box was dented. Here are some hot pics.
This seller had bought a bunch of Wizard editions and has pieced them out (not judging just stating,) he's has had about 4 diffrent combinations of the items for sale on his eBay store forever.
-I messaged him about the damage w/these pics so he could see I wasn't lying, and asked if he would be willing to have me ship back the damaged box and he exchange it with one of his many others he had for sale.
-The seller instantly took down all of his other sales of Ni No Kuni that contained the box.
-The seller said he would only fully refund my item after I shipped it all back to him.
-The seller said he threw out all of his other Ni No Kuni boxes he had for sale, thats why he took down the auction, because he now sees they are easily damaged.
-I suggested he could ship in larger boxes to prevent damage and stated I'd ship everything back for a full replacement, he refused.
-I asked for a partial refund and that we could come up with a price, he does not want to do that.
-He only wants to refund the items fully, won't do a partial refund, claims he threw out all of the Ni No Kuni boxes (that is a blatant lie) so I can't get a replacement.
Here are our conversations:
Me:
"Hi thanks for shipping my Ni No Kuni items so fast. Unfortunately because of how tightly the packaging was and the very little padding, my items, specifically the Ni No Kuni Box, was damaged in the mail. I see that you have other Boxes for sale and I would be willing to ship you back the damaged Ni No Kuni box back to you in the packaging you sent if you could ship me another box as a replacement. I have uploaded pictures for you to see the damage. Thanks much!"
Seller:
"I would like to thank you for informing me of how easily this item was damaged. If you could send it all back to me in the condition it arrived at your location in. When it reaches me I will quickly take care of your order."
Me:
"ll send it out today, & send you the tracking, will I be receiving a replacement or a refund? I'd like a replacement. Thanks for the quick response!!"
Seller:
"I have to have all the items in original condition to verify and quickly process your refund. I can't replace just one item."
Me:
"Right, but will you be replacing all of the items? I would like a replacement for all of the items then."
Seller:
"You have informed in in very detail pictures that the outer box is easily destroyed during shipment. Due to this fact I can no longer sell them. That is why when all the items arrive back in my hands in the original condition it arrived at your location I will full refund your order."
Me:
"I would lie to keep the item since it is hard to come by and I would like a partial refund. A solution would be better packaging in a larger box I would think since you have more for sale and they are quite popular. If you could either send me a new box or a partial refund I would be satisfied. I would return the box I have received from you. I think this is a very reasonable and easy solution. What is the address I would ship this back to you? Thank you!"
Seller:
"I don't have any more to sale they are garbage."I need all the items in the condition that they arrived in to issue you a full refund."
Seller:
"I need all the items in the condition that they arrived in to issue you a full refund."
Me:
"I see you removed all of your other Ni No Kuni items from your store since I messaged you. Are none of the boxes in good condition? I would gladly return all of the items for a full exchange instead of a refund. What is your address I can use to return the items. If you do not want to exchange it since you aren't selling them anymore I would like a partial refund, I'm sure we can come to an agreeable price. Thank you."
Seller:
"I need all the items in the condition that they arrived in to issue you a full refund. You can send them to ***Address Witheld***
Me:
"Will you be selling anymore boxes anymore? Id like to replace my damaged one & have a box in good condition."
Seller:
"Since you informed me that they become damaged easily during shipping I have trashed all of them."I need all the items in original condition they arrived in returned to Tales007, ***Adress Witheld***. If you would please send me the tracking information so I can quickly refund your order."
Me:
"You threw all of the boxes away? That seems extreme when you could just ship the items in a larger box. Since you say you have thrown away all of the boxes could I have a partial refund since i can no longer replace this now rare box. Thank you."
Seller:
" I need all the items in original condition they arrived in returned to ***Address witheld***. If you would please send me the tracking information so I can quickly refund your order."
SO, what do I do? I want the box but I'm clearly not happy with the condition, the seller won't replace it, claims to have thrown out all others so I can't even BUY a replacement (and sell my dented one as damaged,) and the seller clearly won't do a partial refund only a full refund. I could use some advice, thanks!
I have an eBay issue. I purchased this: http://www.ebay.com/itm/321984266899
It's the Ni No Kuni Wizard edition with everything included minus the book & game. It shipped to me quickly but the box was was pretty damaged in the shipping, the corner of the box was dented. Here are some hot pics.
This seller had bought a bunch of Wizard editions and has pieced them out (not judging just stating,) he's has had about 4 diffrent combinations of the items for sale on his eBay store forever.
-I messaged him about the damage w/these pics so he could see I wasn't lying, and asked if he would be willing to have me ship back the damaged box and he exchange it with one of his many others he had for sale.
-The seller instantly took down all of his other sales of Ni No Kuni that contained the box.
-The seller said he would only fully refund my item after I shipped it all back to him.
-The seller said he threw out all of his other Ni No Kuni boxes he had for sale, thats why he took down the auction, because he now sees they are easily damaged.
-I suggested he could ship in larger boxes to prevent damage and stated I'd ship everything back for a full replacement, he refused.
-I asked for a partial refund and that we could come up with a price, he does not want to do that.
-He only wants to refund the items fully, won't do a partial refund, claims he threw out all of the Ni No Kuni boxes (that is a blatant lie) so I can't get a replacement.
Here are our conversations:
Me:
"Hi thanks for shipping my Ni No Kuni items so fast. Unfortunately because of how tightly the packaging was and the very little padding, my items, specifically the Ni No Kuni Box, was damaged in the mail. I see that you have other Boxes for sale and I would be willing to ship you back the damaged Ni No Kuni box back to you in the packaging you sent if you could ship me another box as a replacement. I have uploaded pictures for you to see the damage. Thanks much!"
Seller:
"I would like to thank you for informing me of how easily this item was damaged. If you could send it all back to me in the condition it arrived at your location in. When it reaches me I will quickly take care of your order."
Me:
"ll send it out today, & send you the tracking, will I be receiving a replacement or a refund? I'd like a replacement. Thanks for the quick response!!"
Seller:
"I have to have all the items in original condition to verify and quickly process your refund. I can't replace just one item."
Me:
"Right, but will you be replacing all of the items? I would like a replacement for all of the items then."
Seller:
"You have informed in in very detail pictures that the outer box is easily destroyed during shipment. Due to this fact I can no longer sell them. That is why when all the items arrive back in my hands in the original condition it arrived at your location I will full refund your order."
Me:
"I would lie to keep the item since it is hard to come by and I would like a partial refund. A solution would be better packaging in a larger box I would think since you have more for sale and they are quite popular. If you could either send me a new box or a partial refund I would be satisfied. I would return the box I have received from you. I think this is a very reasonable and easy solution. What is the address I would ship this back to you? Thank you!"
Seller:
"I don't have any more to sale they are garbage."I need all the items in the condition that they arrived in to issue you a full refund."
Seller:
"I need all the items in the condition that they arrived in to issue you a full refund."
Me:
"I see you removed all of your other Ni No Kuni items from your store since I messaged you. Are none of the boxes in good condition? I would gladly return all of the items for a full exchange instead of a refund. What is your address I can use to return the items. If you do not want to exchange it since you aren't selling them anymore I would like a partial refund, I'm sure we can come to an agreeable price. Thank you."
Seller:
"I need all the items in the condition that they arrived in to issue you a full refund. You can send them to ***Address Witheld***
Me:
"Will you be selling anymore boxes anymore? Id like to replace my damaged one & have a box in good condition."
Seller:
"Since you informed me that they become damaged easily during shipping I have trashed all of them."I need all the items in original condition they arrived in returned to Tales007, ***Adress Witheld***. If you would please send me the tracking information so I can quickly refund your order."
Me:
"You threw all of the boxes away? That seems extreme when you could just ship the items in a larger box. Since you say you have thrown away all of the boxes could I have a partial refund since i can no longer replace this now rare box. Thank you."
Seller:
" I need all the items in original condition they arrived in returned to ***Address witheld***. If you would please send me the tracking information so I can quickly refund your order."
SO, what do I do? I want the box but I'm clearly not happy with the condition, the seller won't replace it, claims to have thrown out all others so I can't even BUY a replacement (and sell my dented one as damaged,) and the seller clearly won't do a partial refund only a full refund. I could use some advice, thanks!
Comments
This reminds me of that dude who posted here after he sold an item and wouldn't cooperate and do a partial refund due to it being his 'policy'. Similar situation, but flipped around.
Exactly what I was thinking of too. Both ends of the situation are interesting honestly. When that person posted on here, people defended him saying he did not have to offer a partial refund and that offering a full refund or nothing was perfectly acceptable. Many people also mentioned how the buyer should just be happy that he was willing to work with him and even offer the refund. Now that the situation is posted again on here but flipped its interesting how many opinions on here have changed.
I do agree that the seller should work with you as its in their best interest. If they work with you they most likely will recieve positive feedback and not have to deal with the stuff. Instead the buyer refusing to work with you is costing you time and money to return ship the items and it also cost them money as they now have their stuff back and are down a good condition box. I wish you the best and hope you get a better looking box in the future to display one of the best games ever made in my opinion.
Yea you could also just keep it and file with USPS for a partial refund for the damaged item, that way at least you get some money back.
In order for a buyer to get insurance $ through USPS, doesn't the seller need to initiate that process?
thats what a member accused me of when I asked for a partial refund on an item that arrived damaged and not as described...
Especially since he has said many times, return it for a complete refund.
1) He definitely could have thrown out the other boxes. He's obviously not a collector and your comments scared him about having to deal with another problem buyer if he kept selling them. I've had people literally throw "non-working" games in the trash and change a listing, when I asked if cartridges have been tested. Non-collectors don't always understand.
2) You are being way too forceful in asking for a partial refund. He's not obligated to give you one at all. Only thing he'd have to do is refund your entire purchase after receiving the item. I didn't see you use the word please anywhere, you kept saying "I would like a partial refund". To me, as a seller, that indicates that you aren't that unhappy with the purchase. If you were, you'd send it back for the full refund.
The best you could have done was politely have asked for about a $10-$15 refund, based on the cost of you having to ship the whole thing back. Something like "Hey, I'd gladly return this for a full refund, but then you'll be out about $15 in the initial shipping you paid, and I'll lose $15 in having to ship it back to you. Instead of having us both lose money, could you please consider refunding $15 for the packaging error that caused the item to be damaged? In that case I'd gladly leave positive feedback and accept this as an accidental packaging error with no hard feelings. Please let me know, and thank you for your consideration."
Late for that now, but that works 9 out of 10 times, and wording is everything. You are coming off a bit passive aggressive.
Originally posted by: skinnygrinny
I'm suprised no one has said your trying to blackmail this guy, with a neg feedback, for a partial refund.
thats what a member accused me of when I asked for a partial refund on an item that arrived damaged and not as described...
Especially since he has said many times, return it for a complete refund.
This x's 100000000000000000000000000000000000
Same thing happened to me... Received it not as described and not blemishes that would have happened during shipping... So frustrating...
LOL @ the seller claiming that he threw out the Ni No Kuni boxes. He's not fooling anyone.
-Stryphos I just opened u a claim on USPS, I thought only the shipper could do this, thanks for the advice!
-I'd have been fine sending back the whole thing if he sent a replacement
-I'd have been fine sending back the whole thing for a refund AND THEN I would have bought another one from him but he "threw out all of the boxes" so I can't
-I would have been fine sending back just the box and he sends me another one of his boxes, but he "threw them out."
-Just a refund would be fine if there were other options I could take to purchase another
-I would have been cool with a partial refund as well since there are no replacements I could buy and I want to have the item
To distill down email communication since this morning, which has been pretty rude with a couple inferences I was scamming him, it's basically:
He has emailed me back stating once again to ship the items back to him for a refund. He claims USPS must have turned down an insurance claim already, that's why I'm coming after him for replacement/partial refund/basic customer service. I told him I Just opened a claim with USPS for insurance and requested if USPS contacts him to please help. He has not stated he will help with USPS.
Last email back to me was:
Seller:
"Why didn't you l leave feedback yet."
I won't be communicating with him again until USPS gets back to me. He'll probably know whats going on since I had to put down all of his info in the claim. I'll see what happens, I'll post updates,
This seller seems to be going out of his way to be extremely difficult to a situation that should have been an easy fix.
I imagine I will be giving him negative feedback, he offered the full refund, but that's it, no exchange, no partial. I Would have accepted the full refund if he was still selling the box, and I'd REBuy it, I sent him that I would as well.....I've left negative feedback once before a long time ago. This seller seems to be going out of his way to be extremely difficult to a situation that should have been an easy fix.
I imagine I will be giving him negative feedback, he offered the full refund, but that's it, no exchange, no partial. I Would have accepted the full refund if he was still selling the box, and I'd REBuy it, I sent him that I would as well.....I've left negative feedback once before a long time ago. This seller seems to be going out of his way to be extremely difficult to a situation that should have been an easy fix.
All I can read from this is "I feel entitled to something and I'm going to take it out on the other guy"
Now that I took the time to read the entire exchange, a couple of things:
1) He definitely could have thrown out the other boxes. He's obviously not a collector and your comments scared him about having to deal with another problem buyer if he kept selling them. I've had people literally throw "non-working" games in the trash and change a listing, when I asked if cartridges have been tested. Non-collectors don't always understand.
2) You are being way too forceful in asking for a partial refund. He's not obligated to give you one at all. Only thing he'd have to do is refund your entire purchase after receiving the item. I didn't see you use the word please anywhere, you kept saying "I would like a partial refund". To me, as a seller, that indicates that you aren't that unhappy with the purchase. If you were, you'd send it back for the full refund.
The best you could have done was politely have asked for about a $10-$15 refund, based on the cost of you having to ship the whole thing back. Something like "Hey, I'd gladly return this for a full refund, but then you'll be out about $15 in the initial shipping you paid, and I'll lose $15 in having to ship it back to you. Instead of having us both lose money, could you please consider refunding $15 for the packaging error that caused the item to be damaged? In that case I'd gladly leave positive feedback and accept this as an accidental packaging error with no hard feelings. Please let me know, and thank you for your consideration."
Late for that now, but that works 9 out of 10 times, and wording is everything. You are coming off a bit passive aggressive.
1.) Im not sure how you can say he's not a collector. He clearly bought a bunch of these Wizard editions, knows their value, and has been parting them out at high collector prices for a long while. If he's not a collector he's a seller who knows the market. He's the farthest thing from Naive.
2.) He's not obligated at all and I said Thank you on the majority of my posts. I did not say please, you are correct but I think my tone is polite, unlike his, You are a condition freak Jone, and the Only reason I want a partial refund is that I have no other option to buy a quality replacement...because he "threw out" the other boxes when I messaged him.
I didn't want to off a price on what I thought a proper refund would be. I didn't want to come off as pushy or a jerk, instead I said: "I would gladly return all of the items for a full exchange instead of a refund. What is your address I can use to return the items. If you do not want to exchange it since you aren't selling them anymore I would like a partial refund, I'm sure we can come to an agreeable price. Thank you."
If you think I'm, coming off as passive agressive, and maybe I am, he is clearly coming off as a jerk.
I imagine I will be giving him negative feedback, he offered the full refund, but that's it, no exchange, no partial. I Would have accepted the full refund if he was still selling the box, and I'd REBuy it, I sent him that I would as well.....I've left negative feedback once before a long time ago. This seller seems to be going out of his way to be extremely difficult to a situation that should have been an easy fix.
All I can read from this is "I feel entitled to something and I'm going to take it out on the other guy"
Funny, I'm also seeing some, "It's really the seller's fault for not packaging it properly in the first place"
Seller should own up and stop being a baby. He should put on his big boy pants, file an insurance claim, and work with the buyer.
Claiming he threw away all those boxes is BS, or he has serious mental issues.
I imagine I will be giving him negative feedback, he offered the full refund, but that's it, no exchange, no partial. I Would have accepted the full refund if he was still selling the box, and I'd REBuy it, I sent him that I would as well.....I've left negative feedback once before a long time ago. This seller seems to be going out of his way to be extremely difficult to a situation that should have been an easy fix.
All I can read from this is "I feel entitled to something and I'm going to take it out on the other guy"
Wait what? Did you read the full post? I don't get what you're saying.
Originally posted by: cirellio
Originally posted by: Lincoln
Originally posted by: KAMIKAWA
I imagine I will be giving him negative feedback, he offered the full refund, but that's it, no exchange, no partial. I Would have accepted the full refund if he was still selling the box, and I'd REBuy it, I sent him that I would as well.....I've left negative feedback once before a long time ago. This seller seems to be going out of his way to be extremely difficult to a situation that should have been an easy fix.
All I can read from this is "I feel entitled to something and I'm going to take it out on the other guy"
Funny, I'm also seeing some, "It's really the seller's fault for not packaging it properly in the first place"
Seller should own up and stop being a baby. He should put on his big boy pants, file an insurance claim, and work with the buyer.
Claiming he threw away all those boxes is BS, or he has serious mental issues.
This is USPS's fault, they damaged the box. He is now out a system and is offering a refund. I am not sure what the terms were on his listing, but at least he is offering your money back. So you can walk away clean. He walks away with a crushed box and cannot sell it for the same price he was originally trying to get. How can you give him a negative for giving you a full refund? Did his listing say if you werent happy he would provide an exchange for a new system or a partial refund? Just curious.
I would just return it and get a refund and move on and try to find another. He is willing to give you a full refund if you send it back. If he is not willing to sell you a new one or do a partial refund, he is being difficult, but it is better than him just ignoring you or not offering to help.
I hear you, if another box pops I will immediately go forward with the refund, I have no doubt he will, but now these stupid boxes are hard to come by.
I have solid feedback as a seller on eBay. I've done partial refunds, exchanges, full refunds, even delivered something locally. I don't expect anyone to go nuts on customer service, I expect a decent level of it for an almost $100 item. I certainly don't expect the seller to throw into the garbage an item that could be exchanged to solve the problem.
Yea you could also just keep it and file with USPS for a partial refund for the damaged item, that way at least you get some money back.
In order for a buyer to get insurance $ through USPS, doesn't the seller need to initiate that process?
Right, I thought so too actually otherwise I would have started the USPS claim right away and have not dealt with the continued nonsense from this guy. I was able to start the claim with a paypal receipt, images of the damage, his & my info, and the tracking number. Pretty painless online process, we'll see how quickly they get back to me.
I imagine I will be giving him negative feedback, he offered the full refund, but that's it, no exchange, no partial. I Would have accepted the full refund if he was still selling the box, and I'd REBuy it, I sent him that I would as well.....I've left negative feedback once before a long time ago. This seller seems to be going out of his way to be extremely difficult to a situation that should have been an easy fix.
All I can read from this is "I feel entitled to something and I'm going to take it out on the other guy"
Funny, I'm also seeing some, "It's really the seller's fault for not packaging it properly in the first place"
Seller should own up and stop being a baby. He should put on his big boy pants, file an insurance claim, and work with the buyer.
Claiming he threw away all those boxes is BS, or he has serious mental issues.
This is USPS's fault, they damaged the box. He is now out a system and is offering a refund. I am not sure what the terms were on his listing, but at least he is offering your money back. So you can walk away clean. He walks away with a crushed box and cannot sell it for the same price he was originally trying to get. How can you give him a negative for giving you a full refund? Did his listing say if you werent happy he would provide an exchange for a new system or a partial refund? Just curious.
Totally USPS's fault for the damage, no question.
He's not out of a system, it's a special edition box with items in it. The box is the only damaged item.
He is offering my money back, I cannot buy a replacement since he "threw away" the rest so I cannot buy a replacement from him(or anyone else.) Because he cannot replace it & I don't want a full refund I thought I'd ask for a partial refund.
It does not state on his sales page he does partial refunds, I dont on any of my sales and I dont think Ive ever seen that. I do know I have done partial refunds, and have worked with buyers many times with no hassle if there was ever an issue with what I've sold.
His removal of all solutions to the point of throwing out all other boxes and being quite rude about it, and inferring I was scamming him makes this a pretty unpleasant experience. If this happened at a physical retail store it would be a pretty terrible experience. I'm not asking/didn't ask the guy to lose his butt. He would have been out $0 on some of my solutions.
I guess it's just my take. I can fill the thread with all of our other exchanges but it's pretty much rinse repeat from up above. If he would have kept his other boxes up I would have bit the bullet, bought another box from him and sold the damaged box myself just so I could have a mint one, I told him that too. He's just going out of his way to be a jerk in my opinion. Maybe it's worth giving him a negative, maybe it's not. That's why I posted this thread, to see people's takes.
I imagine I will be giving him negative feedback, he offered the full refund, but that's it, no exchange, no partial. I Would have accepted the full refund if he was still selling the box, and I'd REBuy it, I sent him that I would as well.....I've left negative feedback once before a long time ago. This seller seems to be going out of his way to be extremely difficult to a situation that should have been an easy fix.
All I can read from this is "I feel entitled to something and I'm going to take it out on the other guy"
Wait what? Did you read the full post? I don't get what you're saying.
He has no responsibility to offer an exchange or partial refund. That is entirely your unfounded expectation, and you've already decided you should leave negative feedback. The system is what it is, so you either bite the bullet and return it or keep it as is. You might be able to squeeze a return label out of ebay if you complain to them. But going right for partial refund is a huge red flag. Like 9 out of 10 that's going to be someone extorting you. You can't blame him for resisting that.
I imagine I will be giving him negative feedback, he offered the full refund, but that's it, no exchange, no partial. I Would have accepted the full refund if he was still selling the box, and I'd REBuy it, I sent him that I would as well.....I've left negative feedback once before a long time ago. This seller seems to be going out of his way to be extremely difficult to a situation that should have been an easy fix.
All I can read from this is "I feel entitled to something and I'm going to take it out on the other guy"
Wait what? Did you read the full post? I don't get what you're saying.
He has no responsibility to offer an exchange or partial refund. That is entirely your unfounded expectation, and you've already decided you should leave negative feedback. The system is what it is, so you either bite the bullet and return it or keep it as is. You might be able to squeeze a return label out of ebay if you complain to them. But going right for partial refund is a huge red flag. Like 9 out of 10 that's going to be someone extorting you. You can't blame him for resisting that.
-You're right he has no responsibility. I'd like to think people can be nice and not assume the worst from people right away. I sent him pics to try and show I wasn't full of it.There was no harm in my asking. I asked politely for everything he was rude. Not saying that matters one way or another but that's how it was.
-Not sure why it's an "unfounded expectation" when I have Been offered, and Offered partial refunds myself. I think NA gets a ltiile testy about people trying to scam them, I can't say I'm innocent of that either.
-I certainly don;t think requesting partial refunds is 9 out of 10 times an instant red flag. You must have had some really bad transactions consistently/
-Did you read the post? I went for a partial refund because he "threw out" all of the other boxes he had. Since there was no chance for a replacement from him, no Other seller to buy from if I had a refund from him, I asked for a partial refund.
EDIT: and I have NOT decided on giving negative feedback to him. I'm leaning that way but Im giving us both time to chill.
-You're right he has no responsibility. I'd like to think people can be nice and not assume the worst from people right away. I sent him pics to try and show I wasn't full of it.There was no harm in my asking. I asked politely for everything he was rude. Not saying that matters one way or another but that's how it was.
-Not sure why it's an "unfounded expectation" when I have Been offered, and Offered partial refunds myself. I think NA gets a ltiile testy about people trying to scam them, I can't say I'm innocent of that either.
-I certainly don;t think requesting partial refunds is 9 out of 10 times an instant red flag. You must have had some really bad transactions consistently/
-Did you read the post? I went for a partial refund because he "threw out" all of the other boxes he had. Since there was no chance for a replacement from him, no Other seller to buy from if I had a refund from him, I asked for a partial refund.
EDIT: and I have NOT decided on giving negative feedback to him. I'm leaning that way but Im giving us both time to chill.
I don't know what the deal with the other boxes is, but at this point is doesn't matter and those don't have anything to do with this transaction.
Whatever your past experiences, there's no obligation to work in a partial refund. Yet here you are expecting him to agree to one, because you can't have what you want.
-You're right he has no responsibility. I'd like to think people can be nice and not assume the worst from people right away. I sent him pics to try and show I wasn't full of it.There was no harm in my asking. I asked politely for everything he was rude. Not saying that matters one way or another but that's how it was.
-Not sure why it's an "unfounded expectation" when I have Been offered, and Offered partial refunds myself. I think NA gets a ltiile testy about people trying to scam them, I can't say I'm innocent of that either.
-I certainly don;t think requesting partial refunds is 9 out of 10 times an instant red flag. You must have had some really bad transactions consistently/
-Did you read the post? I went for a partial refund because he "threw out" all of the other boxes he had. Since there was no chance for a replacement from him, no Other seller to buy from if I had a refund from him, I asked for a partial refund.
EDIT: and I have NOT decided on giving negative feedback to him. I'm leaning that way but Im giving us both time to chill.
I don't know what the deal with the other boxes is, but at this point is doesn't matter and those don't have anything to do with this transaction.
Whatever your past experiences, there's no obligation to work in a partial refund. Yet here you are expecting him to agree to one, because you can't have what you want.
Right, I can't always get what I want, EDIT:Nobody can, that's a fact everyone has to live with. Why I can't have what I want in this case is because there is, IMO, a crappy seller I have to deal with. You just clearly want to pull out some "I think I'm entitled" rant. You didn't bother reading the posts, don't care about the situation that would lead you to understand my complaint against the seller, instead you just want to call me entitled. Post away, love to hear all you have to say on the situation.