VideoGameBoxProtectors.com - Games don't fit?
Hey all, I don't want to start a witchhunt or anything of the sort, just hoping to get some guidance if possible.
I placed an order on VideoGameBoxProtectors.com for a few cases for my CIB games and a few cart only cases as well. Basically wanted to test the waters of these cases, so put in a $15 order to see what I get. Unfortunately, this was almost a month ago now, and I've not received any updates at all.
I sent a few emails through their "Submit a Request" form, but have not heard anything back yet (this was about a week ago now). I also checked on NA to see if there was a thread talking about the site, and found that there was, but the OP (and I believe owner) hasn't been on since late last year.
Has anyone else placed orders on this site recently and received anything? Am I alone in this? Is a month a reasonable period of time to have to wait for this (maybe they're made custom on the spot or something I dunno).
I placed an order on VideoGameBoxProtectors.com for a few cases for my CIB games and a few cart only cases as well. Basically wanted to test the waters of these cases, so put in a $15 order to see what I get. Unfortunately, this was almost a month ago now, and I've not received any updates at all.
I sent a few emails through their "Submit a Request" form, but have not heard anything back yet (this was about a week ago now). I also checked on NA to see if there was a thread talking about the site, and found that there was, but the OP (and I believe owner) hasn't been on since late last year.
Has anyone else placed orders on this site recently and received anything? Am I alone in this? Is a month a reasonable period of time to have to wait for this (maybe they're made custom on the spot or something I dunno).
Comments
I wonder if there's a Canadian store that makes/sells these.
I wish there was a canadian producer, the exchange and shipping is killer on this stuff.
I hope it gets worked out for you Gloves.
Ps. new avatar?? That threw me off for a minute. I was like "who's this new new guy taking Gloves' username!?!?!?"
I've ordered several times from them shipping to Toronto (large orders like 300 items), and the orders have always come within 2 week. Granted I haven't order anything in like 2 years.
I wish there was a canadian producer, the exchange and shipping is killer on this stuff.
I've actually considered getting in touch with China (or wherever) to become a supplier for this sort of thing here in Canada. I feel like we get the shaft on stuff like this, and someone needs to step up. I just don't know anything about the logistics of storing and shipping them out etc..
I have not recently made any orders... but ones I've done in the past have been no problem.
I hope it gets worked out for you Gloves.
Ps. new avatar?? That threw me off for a minute. I was like "who's this new new guy taking Gloves' username!?!?!?"
Haha yeah, I changed it to Hamtaro as a joke in the Pokemon Werewolf thread. People were saying they were gonna "kick the new guy out" for not having a pokemon avatar.
I have not recently made any orders... but ones I've done in the past have been no problem.
I hope it gets worked out for you Gloves.
Ps. new avatar?? That threw me off for a minute. I was like "who's this new new guy taking Gloves' username!?!?!?"
Haha yeah, I changed it to Hamtaro as a joke in the Pokemon Werewolf thread. People were saying they were gonna "kick the new guy out" for not having a pokemon avatar.
Oh I seeeeee, haha.
Now you're back...
I've ordered several times from them shipping to Toronto (large orders like 300 items), and the orders have always come within 2 week. Granted I haven't order anything in like 2 years.
I wish there was a canadian producer, the exchange and shipping is killer on this stuff.
I've actually considered getting in touch with China (or wherever) to become a supplier for this sort of thing here in Canada. I feel like we get the shaft on stuff like this, and someone needs to step up. I just don't know anything about the logistics of storing and shipping them out etc..
I'd buy them off you. Right now I buy em at my local store at $1 a piece, just to avoid hassle. There was a thread recently asking about console box protectors and someone responded saying they're working on it. I'm pretty sure the person was Canadian but I may be wrong. Can't for the life of me find that damn thread now.
Edit: nope cant find it. make these happen gloves!
I've ordered several times from them shipping to Toronto (large orders like 300 items), and the orders have always come within 2 week. Granted I haven't order anything in like 2 years.
I wish there was a canadian producer, the exchange and shipping is killer on this stuff.
I've actually considered getting in touch with China (or wherever) to become a supplier for this sort of thing here in Canada. I feel like we get the shaft on stuff like this, and someone needs to step up. I just don't know anything about the logistics of storing and shipping them out etc..
I'd say it's a good idea, I've heard so many people complain about the shipping costs from the states that they don't bother buy would totally buy them if that wasn't the case. The big retro stores in the area have been buying from the states and sell for high amounts (2-3 dollars for some) so if you could get a steady supply to them could work out well.
Is this the site run by Jim Poleshuk? He's a great guy with a solid reputation. I can contact him through Facebook if you need me to.
I'm not sure. I'm going to do another ticket tonight, but if you have a quicker way like Facebook to get in touch that'd be great!
Like I say, don't wanna start a smear campaign, just figured someone here might know the guy, which does seem to be the case!
If you can toss a message on Facebook I'd really appreciate it.
Is this the site run by Jim Poleshuk? He's a great guy with a solid reputation. I can contact him through Facebook if you need me to.
Yes, I think so.
Message sent. Also linked him here.
Amazing, thanks a lot!
Is this the site run by Jim Poleshuk? He's a great guy with a solid reputation. I can contact him through Facebook if you need me to.
Hey KHAN Games.... I'm running into the same thing with an order I placed with Jim back on 3/6/17. It's going on nearly 2 weeks and I haven't heard a thing at all from him. His order confirmation email I got immediately after placing my order says that most orders ship within 2-3 days and to wait for an email from Stamps(dot)com with the tracking. But so far nothing at all. I emailed him thru his site and also sent him a Facebook message from his page, but it seems his Facebook page hasn't been updated since 2015.
Would you mind sending him a message on my behalf as well. My order # is: 14186. I do appreciate it very much.
Everything I ordered was in stock, and it was a good $60+ USD order.
I've ordered from Jim plenty of times over the years, and he's never failed to deliver. He's definitely an upstanding member of the community and businessman. So I'm not sure if there's something going on with him not receiving orders or a problem with his site.
Has anyone else ordered from him within the past month?
Thanks,
Cintoman
To help clear some stuff up: It looks like the package was shipped out on Feb 21st. I placed my order on the 15th, so 6 days of handling time. I won't berate anyone over that, I've been slow before myself, just stating the facts. I did receive a response from Jim via email to my last inquiry on his site, and according to him, it had already been delivered (a week or so ago). He gave me the tracking number (which was previously unavailable due to my order still being in a "processing" state on his site), so I was able to take that to the post office and track it down. They were able to give it to me today.
FYI I received my package today. Just got home with it.
To help clear some stuff up: It looks like the package was shipped out on Feb 21st. I placed my order on the 15th, so 6 days of handling time. I won't berate anyone over that, I've been slow before myself, just stating the facts. I did receive a response from Jim via email to my last inquiry on his site, and according to him, it had already been delivered (a week or so ago). He gave me the tracking number (which was previously unavailable due to my order still being in a "processing" state on his site), so I was able to take that to the post office and track it down. They were able to give it to me today.
This is comforting. I was concerned about how I would get matching box protectors for the boxes I have.
FYI I received my package today. Just got home with it.
To help clear some stuff up: It looks like the package was shipped out on Feb 21st. I placed my order on the 15th, so 6 days of handling time. I won't berate anyone over that, I've been slow before myself, just stating the facts. I did receive a response from Jim via email to my last inquiry on his site, and according to him, it had already been delivered (a week or so ago). He gave me the tracking number (which was previously unavailable due to my order still being in a "processing" state on his site), so I was able to take that to the post office and track it down. They were able to give it to me today.
This is comforting. I was concerned about how I would get matching box protectors for the boxes I have.
It is for sure. I do really appreciate the help of everyone here, especially Khan for reaching out to him via Facebook. I knew I could count on you lot.
People that ignore messages confuse me. Why would you want to be Facebook friends and then completely ignore an attempt at communication?
Ah well, glad it's taken care of. And my whining about being ignored is pointless in this thread anyway.
Carry on.
They don't fit.
I ordered these: http://www.videogameboxprotectors.com/store/4569532134
Should be a perfect fit! But this is what I received:
Does anyone know what size this is? t doesn't fit anything I have, and I'm honestly a bit frustrated.
Again I'm going to contact the owner through his form, and will update you here. It seems like everyone else is getting a perfectly normal transaction where everything goes smoothly, and hopefully I'm just an edge case, but at this point I doubt I'll be buying from them again, unless someone can swoop in and be like "yo, Gloves, you dumb idiot, you have the case sideways!" or something (I checked just in case and this isn't the situation).
I had an issue with my order last year or so. I was sent only half the cases I ordered but I contacted the owner and he was really prompt about fixing it.
I was primarily doing this small order to test the cases, and see if I like them, before ordering a bunch for the whole collection. I'm currently looking into other options.
The only issue I had with my large order was that 6 out of 400 dust sleeves were defective (tip of folding hook was cut off/loose in the box). I informed him in case it would help him figure out where it was happening in his process. He readily offered to replace them but it was less than $2.70 worth so I didn't pursue it and told him not to worry about sending them separately since I'd be placing another order soon anyway. Still haven't got around to that order.
He has them packed up in certain pre-packaged amounts and will break a pack up for smaller orders, so it looks like his GB/C/A and VB protectors got mixed up with the NES protectors. Clearly an error but it isn't something that would have happened with a larger order.