Theres lots of money to be made on amazon but if they feel you've broken a rule, they will kick you out permanently with no warning. That includes getting too many negatives and you dont need that many for it to be too many. They will kick you out with zero warning. I lost my amazon account for a completely different unrelated reason. I broke some rule and had no idea I was breaking any rules and out the fucking door I went with approximately 60% of my income. Not only that, they pocketed $3000 of my money for 3 months.
Wait what? How'd that happen. I know Amazon is strict as all hell, which is why I am as careful as I am, but how does that kind of thing happen?
Because Amazon is fucking ruthless. They will ban sellers who compete too hard with them on items they sell or if you set you price the same as thiers and they think you are getting too big of a peice of the pie? BANNED! Google "amazon banned my sellers account". The horror stories are out there and a lot of them lost way more then I did although my life is still markedly different then when I was with them 3 years ago. I was buying a house 3 years ago. Today I rent a ROOM in a house. And how can they do this you ask? They are a multibillion dollar company and the largest online retailer on the planet. Whos going to ever sue them and win?
And hows this happen? I dont know bro, they ruin peoples lives regularly and they dont care. I wish so much that I could have prevented it. I just wish I knew. I think Jeff Bezos or sombody over there gets off on it. It not personal after all, its just business.
I have a feedback rating of 493 on ebay so I have sold a lot but for only the second time I had an issue where a buyer never paid and did not reply to a message that I sent. So I opened a case, the buyer never responded to the case, which is now closed. All is fine...except why the f*** can I not leave negative feedback?? Why is ebay protecting this jerk and not allowing me to spread the word about him being a time waster? I'm almost done with ebay. This is absolute bullshit.
I have a feedback rating of 493 on ebay so I have sold a lot but for only the second time I had an issue where a buyer never paid and did not reply to a message that I sent. So I opened a case, the buyer never responded to the case, which is now closed. All is fine...except why the f*** can I not leave negative feedback?? Why is ebay protecting this jerk and not allowing me to spread the word about him being a time waster? I'm almost done with ebay. This is absolute bullshit.
As of about 3 years ago, we can no longer leave any negative or neutral feedback for buyers. Thier only obligation is to pay for an item and if they dont pay then no feedback can be left because there was no transaction. A lot of people left ebay after this rule went into effect and lots of other ebay alternative sites like ecrater, bonanza, and others popped up. Still none of them have the traffic that ebay offers. I am on the other two and get occational sales and have no compitition on them. On ebay I have lots of compitition and get nealy all of my sales from there.
I have a feedback rating of 493 on ebay so I have sold a lot but for only the second time I had an issue where a buyer never paid and did not reply to a message that I sent. So I opened a case, the buyer never responded to the case, which is now closed. All is fine...except why the f*** can I not leave negative feedback?? Why is ebay protecting this jerk and not allowing me to spread the word about him being a time waster? I'm almost done with ebay. This is absolute bullshit.
As of about 3 years ago, we can no longer leave any negative or neutral feedback for buyers. Thier only obligation is to pay for an item and if they dont pay then no feedback can be left because there was no transaction. A lot of people left ebay after this rule went into effect and lots of other ebay alternative sites like ecrater, bonanza, and others popped up. Still none of them have the traffic that ebay offers. I am on the other two and get occational sales and have no compitition on them. On ebay I have lots of compitition and get nealy all of my sales from there.
I didn't even realize this "new" policy since I have had a long string of good buyers. I'm going to try somewhere else. I'm not a reseller so I don't have much to sell anyway, but this is absolutely ridiculous.
The problem was that there was a lot of shitty sellers that would leave a retaliatory negative feedback when they got one they deserved. So when a piece of shit seller who was trying to pass off a broken item as a working or "as is" item knowing full well its broken and refused a refund/return, the buyer would leave a negative and then get one in return. After seeing this, many buyers were not returning to ebay and thats bad for business. But ebays response screwed us good sellers because Ive run into some really shitty buyers who think they can speak to you in any way they wish and deserve a negative.
Actually, it's a good thing that you can't leave feedback for sellers, as mentioned above. Too many retaliatory negatives. It is much better to not be able to leave a buyer feedback, then to be scared to leave an honest negative feedback for a seller in fear of retaliation.
It's a limitation of the system, but believe me, it is the lesser of two evils. If a buyer gets 3 non-paying bidder strikes, they have suspensions and lose account privileges anyway.
Been holding back some stories about selling on Amazon for awhile, got one today that just put me over the top.
As a seller on Amazon I have 99% feedback with one negative review from someone who never even bothered to contact me. I've sold around 2,000 items and I'd like to think I do a pretty decent job at it. I get all my disc based games cleaned before I sell them, and I test everything that comes through my hands for around 10-15 minutes and spend time accurately describing them and offer to post pictures if needed (I list a lot of duplicates on a weekly basis and just don't have the time to take pictures). That being said some people in this world can just be god awful. I get a lot of people (looking at my history about 25 requests so far this year) who want to return items. Let me just say that regardless of their reason for wanting to return it I will always authorize it, give them a full refund and pay for the shipping. In the midst of these returns I find a variation of things that happen
1 - People want to return an item because they didn't like it and make up some story behind it, like it doesn't work, it came broken, blah blah blah. I'll get it back and it works fine and I'm okay with it because I can just re-list it and I'll only have lost about $3 in shipping. This is 17/25 of the returns I've gotten so far this year. I've even gotten good feedback about a really easy return process.
2 - People GENUINELY got a defective item. From all the items that I have gotten back thus far, I can assure you only one was defective (my fault none the less).
3 - People want free shit and they will lie, guilt you, scream text at you, curse you out or do whatever it is to get a refund that doesn't involve sending it back.
You can imagine this rant is about people in the #3 category. You may assume that I'm going too far in judging them and that's fine because I may be doing so, but I know for a fact that there is a lot of truth behind the matter. I'm just gonna post some of the return request stories (or they could have been just messages) I've gotten in the past month or so.
#1 - A, at first, nice woman purchased a PS3 game from me after asking me before the purchase for extensive pictures of the game and it working. That's not a problem at all and I follow through with it, she buys it, and gets it. The day she gets it she messages me saying it won't install correctly on the PS3 and freezes. I find this odd, but consider this to be in the either #1 or #2 category and tell her she can return it for a refund in full after she puts in the proper request. She gives me 2 messages about how bogus that is and that she shouldn't have to send it back and she get her refund immediately. She wrote a good paragraph to try and guilt me by telling me it was her kids birthday (which is why she rushed me to get the pictures so quickly I imagine) and that as a professional seller I should be more responsible so on and so forth. I don't ever argue or debate I just continue to apologize and try to get them to go along with the process. She leaves me one more rant of a message before sending the item back. I got it, uninstalled all data related to the game in both of my PS3's (A fat and a slim one) and it successfully installed and played on both.
#2 - I get a message that's pretty much blunt and to the point. "Game doesn't work, refund me or I will sue you". Keep in mind this person payed a total $5.50 for the purchase with shipping. Obviously because of the value of it I just refunded it without caring because as I mentioned above that just isn't worth fighting for.
#3 - A person messages me telling me the system I sold them isn't working and that none of the games that they own work on it. As per the usual I tell them to put in return request and I will authorize it and they will get their money in full. Now just like with everything I sell I know it works because of me testing it. This system I tested over 15 games on (because it came in a bundle) and so I just assume they want their money back. They send me a message back, not a return request, and tell me off for how terrible I am for trying to make them do such a horrid process. It's true that returning a system can be a bit more difficult than a game and may take anywhere from 3-4 minutes more plus the drive to get to their post office, but my god the way the worded it I might as well have been the Stalin of video game sellers. I responded with more apologies and promised compensation, but they refused and said I need to refund them and that I have no right to ask for the item back. They eventually stopped messaging me because, guess what, the system works. They mentioned in a later message that the two new games they got worked fine, but none of their old ones did and that it my fault for sending them a cruddy system. Ugh.
Most of the other stories involve a customer typing rude messages before sending an item back only so that I can find out that it works (like the norm) but this next one,..
#4 - This is the most recent one and it was just stupid. Occasionally in a box of games I buy I'll find some disc/cartridge/UMD only titles and I'll either have to find a case for them to ship them in, or bubble wrap them extensively (This option only applies to cartridges/UMD's not disc's obviously). So I got a message two days ago about how a PSP game I sent out that was UMD only was scratched. Not that it doesn't work, not that it was broken, just that it was scratched, something I mentioned in the description. As always though I have no problem doing proper returns and I apologize for the trouble and ask them to issue a return request and I'll authorize it immediately. Without any response this customer waits 2 days and then today opens up an A-Z claim against me. This is similar to an eBay case, just way more annoying in my experience (I prefer selling on Amazon than eBay if couldn't tell by now). So this is clearly annoying, but looking at the comment in the case the person now words their issue with such illiteracy that it makes my head hurt. I'm sure in this post I'll make a ton of typo's, but none that could match this guys. All I could make out was that it 'crashe and evetin' and that he wanted a full refund without sending anything back. I have never had an item arrive broken before and while it's true there is a first time for everything, this item was in a case, and was surrounded by layers of bubble wrap in a bubble mailer. I have shipped UMD's this way before and they never have any issues. I also check to see if their casing is cracked or coming apart anywhere and this one just like all the others was fine. So because it only cost the customer about $13 I just gave them the refund and I now have to wait for Amazon to close the case.
This is the first one that's ever been open against me and I find some of these buyers just to be the worst of people. If you're so cheap that you have to try and take advantage of decent sellers (stroking my own ego I'm sorry) so that you can keep your product and get it a refund for it, then I honestly wish nothing but unspeakable horrible things on you. I also know that I may be assuming too much and that someone might have got a broken product (even with all the work I do to make sure it gets there okay) and just didn't wanna say much and see if they could get a full refund, but their messages/actions suggest otherwise. I would never want to send a defective item to anyone and I always want to make sure a customer is satisfied, but it's douches like these that can ruin my day.
Bleh.
It's often the $5 crap that gets you a negative or an opened case. I've found that people who buy more expensive stuff (especially oddball stuff that isn't likely to attract professional scammers) are much easier to deal with. It's the people who feel like $5 is a lot of money who are going to get pissed. That's my experience with selling video games and related stuff.
I get that, but it would be nice to be able to leave the negative after the NPB case closes... IIRC its 3 strikes in a year.
The fact that I couldn't leave negative on this guy infuriated me, like I said earlier. I am no longer going to sell on ebay. I had one last auction going that did not have a bid, so I pulled it and put it on Game Gavel. Yes, I understand that it probably won't sell, or if it does, won't be for as much (it's a very low cost item anyway).
block this person if you sell internationally. They ask me if they can do a payment plan. Told them no. then randomly they buy another item and then ask if they can do a payment plan. So obviously this person doesnt get it. So just go ahead and block them if you dont want the headache. ughh.
Been holding back some stories about selling on Amazon for awhile, got one today that just put me over the top.
As a seller on Amazon I have 99% feedback with one negative review from someone who never even bothered to contact me. I've sold around 2,000 items and I'd like to think I do a pretty decent job at it. I get all my disc based games cleaned before I sell them, and I test everything that comes through my hands for around 10-15 minutes and spend time accurately describing them and offer to post pictures if needed (I list a lot of duplicates on a weekly basis and just don't have the time to take pictures). That being said some people in this world can just be god awful. I get a lot of people (looking at my history about 25 requests so far this year) who want to return items. Let me just say that regardless of their reason for wanting to return it I will always authorize it, give them a full refund and pay for the shipping. In the midst of these returns I find a variation of things that happen
1 - People want to return an item because they didn't like it and make up some story behind it, like it doesn't work, it came broken, blah blah blah. I'll get it back and it works fine and I'm okay with it because I can just re-list it and I'll only have lost about $3 in shipping. This is 17/25 of the returns I've gotten so far this year. I've even gotten good feedback about a really easy return process.
2 - People GENUINELY got a defective item. From all the items that I have gotten back thus far, I can assure you only one was defective (my fault none the less).
3 - People want free shit and they will lie, guilt you, scream text at you, curse you out or do whatever it is to get a refund that doesn't involve sending it back.
You can imagine this rant is about people in the #3 category. You may assume that I'm going too far in judging them and that's fine because I may be doing so, but I know for a fact that there is a lot of truth behind the matter. I'm just gonna post some of the return request stories (or they could have been just messages) I've gotten in the past month or so.
#1 - A, at first, nice woman purchased a PS3 game from me after asking me before the purchase for extensive pictures of the game and it working. That's not a problem at all and I follow through with it, she buys it, and gets it. The day she gets it she messages me saying it won't install correctly on the PS3 and freezes. I find this odd, but consider this to be in the either #1 or #2 category and tell her she can return it for a refund in full after she puts in the proper request. She gives me 2 messages about how bogus that is and that she shouldn't have to send it back and she get her refund immediately. She wrote a good paragraph to try and guilt me by telling me it was her kids birthday (which is why she rushed me to get the pictures so quickly I imagine) and that as a professional seller I should be more responsible so on and so forth. I don't ever argue or debate I just continue to apologize and try to get them to go along with the process. She leaves me one more rant of a message before sending the item back. I got it, uninstalled all data related to the game in both of my PS3's (A fat and a slim one) and it successfully installed and played on both.
#2 - I get a message that's pretty much blunt and to the point. "Game doesn't work, refund me or I will sue you". Keep in mind this person payed a total $5.50 for the purchase with shipping. Obviously because of the value of it I just refunded it without caring because as I mentioned above that just isn't worth fighting for.
#3 - A person messages me telling me the system I sold them isn't working and that none of the games that they own work on it. As per the usual I tell them to put in return request and I will authorize it and they will get their money in full. Now just like with everything I sell I know it works because of me testing it. This system I tested over 15 games on (because it came in a bundle) and so I just assume they want their money back. They send me a message back, not a return request, and tell me off for how terrible I am for trying to make them do such a horrid process. It's true that returning a system can be a bit more difficult than a game and may take anywhere from 3-4 minutes more plus the drive to get to their post office, but my god the way the worded it I might as well have been the Stalin of video game sellers. I responded with more apologies and promised compensation, but they refused and said I need to refund them and that I have no right to ask for the item back. They eventually stopped messaging me because, guess what, the system works. They mentioned in a later message that the two new games they got worked fine, but none of their old ones did and that it my fault for sending them a cruddy system. Ugh.
Most of the other stories involve a customer typing rude messages before sending an item back only so that I can find out that it works (like the norm) but this next one,..
#4 - This is the most recent one and it was just stupid. Occasionally in a box of games I buy I'll find some disc/cartridge/UMD only titles and I'll either have to find a case for them to ship them in, or bubble wrap them extensively (This option only applies to cartridges/UMD's not disc's obviously). So I got a message two days ago about how a PSP game I sent out that was UMD only was scratched. Not that it doesn't work, not that it was broken, just that it was scratched, something I mentioned in the description. As always though I have no problem doing proper returns and I apologize for the trouble and ask them to issue a return request and I'll authorize it immediately. Without any response this customer waits 2 days and then today opens up an A-Z claim against me. This is similar to an eBay case, just way more annoying in my experience (I prefer selling on Amazon than eBay if couldn't tell by now). So this is clearly annoying, but looking at the comment in the case the person now words their issue with such illiteracy that it makes my head hurt. I'm sure in this post I'll make a ton of typo's, but none that could match this guys. All I could make out was that it 'crashe and evetin' and that he wanted a full refund without sending anything back. I have never had an item arrive broken before and while it's true there is a first time for everything, this item was in a case, and was surrounded by layers of bubble wrap in a bubble mailer. I have shipped UMD's this way before and they never have any issues. I also check to see if their casing is cracked or coming apart anywhere and this one just like all the others was fine. So because it only cost the customer about $13 I just gave them the refund and I now have to wait for Amazon to close the case.
This is the first one that's ever been open against me and I find some of these buyers just to be the worst of people. If you're so cheap that you have to try and take advantage of decent sellers (stroking my own ego I'm sorry) so that you can keep your product and get it a refund for it, then I honestly wish nothing but unspeakable horrible things on you. I also know that I may be assuming too much and that someone might have got a broken product (even with all the work I do to make sure it gets there okay) and just didn't wanna say much and see if they could get a full refund, but their messages/actions suggest otherwise. I would never want to send a defective item to anyone and I always want to make sure a customer is satisfied, but it's douches like these that can ruin my day.
Bleh.
I can personally attest to these comments as I have received numerous scenarios just like this, some of them much worse. I stopped keeping track of how many returns and issues I had to deal with back when I sold more often on Amazon. However, despite all that, I still enjoyed selling on Amazon and there were many advantages over ebay.
The system isn't perfect, but none of them are. I blame ridiculous buyers who have completely unreasonable expectations, and the worst are the ones who literally try to just scam you for money. It is amazing how many times people would send me a message with something like: "Hi, I just got the game. It is in decent condition, but not as good as I hoped. It isn't bad enough to return so I would like a partial refund please." They moved beyond insinuation just to straight up asking for partial refunds. At that point I could either give them a partial refund to 'buy' good feedback, or insist on a full return and probably get a negative. There are forums out there with discussions on how to manipulate Amazon's system and how to get stuff for free -- I will not be providing any links to such sources obviously, as they are terrible.
I once sold a PAL region DVD, that was a listing on the PAL region DVD product page, and in addition, I described this thoroughly in the details to make sure there was no confusion. Of course the buyer got it and was super pissed off that it wouldn't work in her DVD player.
Eventually I had to learn to not let these things get to me too badly, and just accept it as a part of business - just like in a retail store you would have issues with returns, theft, etc. It was still very frustrating though.
So i just sold a cib nes game to a member here on NA. I opened my ebay app to end the listing and was shocked when a pop up message that stated (paraphrased): "In order to not discourage ebay members from bidding on or watching your items, Ebay may charge an end item early fee if you have already ended at least one item early in the last year" appeared. Really Ebay? Initiating a tax for deciding to NOT sell an item? Unfreaking believable. I'm so happy i am almost done dealing with those bozos. Has this happened to anyone else here? How much was the fee?
So i just sold a cib nes game to a member here on NA. I opened my ebay app to end the listing and was shocked when a pop up message that stated (paraphrased): "In order to not discourage ebay members from bidding on or watching your items, Ebay may charge an end item early fee if you have already ended at least one item early in the last year" appeared. Really Ebay? Initiating a tax for deciding to NOT sell an item? Unfreaking believable. I'm so happy i am almost done dealing with those bozos. Has this happened to anyone else here? How much was the fee?
Wow i see what they are trying to do, stopping people from ending items early and making a deal off eBay...then they miss out on their fees. But this is ridiculous!!! I pull listings all the time because I have a garage sale or sell it on CL faster than on eBay. I dont sell a lot but I can see this being a major problem...and is major BS.
So i just sold a cib nes game to a member here on NA. I opened my ebay app to end the listing and was shocked when a pop up message that stated (paraphrased): "In order to not discourage ebay members from bidding on or watching your items, Ebay may charge an end item early fee if you have already ended at least one item early in the last year" appeared. Really Ebay? Initiating a tax for deciding to NOT sell an item? Unfreaking believable. I'm so happy i am almost done dealing with those bozos. Has this happened to anyone else here? How much was the fee?
Wow i see what they are trying to do, stopping people from ending items early and making a deal off eBay...then they miss out on their fees. But this is ridiculous!!! I pull listings all the time because I have a garage sale or sell it on CL faster than on eBay. I dont sell a lot but I can see this being a major problem...and is major BS.
Definitely major BS. I kicked a chain link fence i was standing next to when i read it.
So i just sold a cib nes game to a member here on NA. I opened my ebay app to end the listing and was shocked when a pop up message that stated (paraphrased): "In order to not discourage ebay members from bidding on or watching your items, Ebay may charge an end item early fee if you have already ended at least one item early in the last year" appeared. Really Ebay? Initiating a tax for deciding to NOT sell an item? Unfreaking believable. I'm so happy i am almost done dealing with those bozos. Has this happened to anyone else here? How much was the fee?
Wow i see what they are trying to do, stopping people from ending items early and making a deal off eBay...then they miss out on their fees. But this is ridiculous!!! I pull listings all the time because I have a garage sale or sell it on CL faster than on eBay. I dont sell a lot but I can see this being a major problem...and is major BS.
Definitely major BS. I kicked a chain link fence i was standing next to when i read it.
Honestly I think this is appropriate. It got to the point where if something decent popped up for auction, there was a good chance it was getting side-dealed away, even with bids in place. That's unfair to ebay, and that's the reason for the rule. That's also super frustrating as a user.
Your situation might be different, but they don't have anyway of knowing that. Once you list something on ebay, I don't think you're supposed to pull it anyway, even though they let you do it.
So i just sold a cib nes game to a member here on NA. I opened my ebay app to end the listing and was shocked when a pop up message that stated (paraphrased): "In order to not discourage ebay members from bidding on or watching your items, Ebay may charge an end item early fee if you have already ended at least one item early in the last year" appeared. Really Ebay? Initiating a tax for deciding to NOT sell an item? Unfreaking believable. I'm so happy i am almost done dealing with those bozos. Has this happened to anyone else here? How much was the fee?
Wow i see what they are trying to do, stopping people from ending items early and making a deal off eBay...then they miss out on their fees. But this is ridiculous!!! I pull listings all the time because I have a garage sale or sell it on CL faster than on eBay. I dont sell a lot but I can see this being a major problem...and is major BS.
Definitely major BS. I kicked a chain link fence i was standing next to when i read it.
Honestly I think this is appropriate. It got to the point where if something decent popped up for auction, there was a good chance it was getting side-dealed away, even with bids in place. That's unfair to ebay, and that's the reason for the rule. That's also super frustrating as a user.
Your situation might be different, but they don't have anyway of knowing that. Once you list something on ebay, I don't think you're supposed to pull it anyway, even though they let you do it.
That is why they have initial and recurring (GTC) listing fees. So they are atleast guaranteed to cover their cost of displaying the item for the seller. Compare it to a bank. They have set fee schedules in place that they charge to the account holder monthly if they do not have enough money saved for the bank to turn a profit on the interest gained from investing the account holders savings. Now assume said bank all of a sudden decides they are going to start charging their customers $50 to close an account. Sound fair?
Honestly I think this is appropriate. It got to the point where if something decent popped up for auction, there was a good chance it was getting side-dealed away, even with bids in place. That's unfair to ebay, and that's the reason for the rule. That's also super frustrating as a user.
Your situation might be different, but they don't have anyway of knowing that. Once you list something on ebay, I don't think you're supposed to pull it anyway, even though they let you do it.
That is why they have initial and recurring (GTC) listing fees. So they are atleast guaranteed to cover their cost of displaying the item for the seller. Compare it to a bank. They have set fee schedules in place that they charge to the account holder monthly if they do not have enough money saved for the bank to turn a profit on the interest gained from investing the account holders savings. Now assume said bank all of a sudden decides they are going to start charging their customers $50 to close an account. Sound fair?
I think they did away with initial fees? I have some games at auction right now and afaik was not assessed any listing fees. And I thought they transitioned from bin listing fees to sale-only fees.
I think they did away with initial fees? I have some games at auction right now and afaik was not assessed any listing fees. And I thought they transitioned from bin listing fees to sale-only fees.
I have sold ALOOOOOOOOOOOOOOOOOOOOOOOOOOT of games on ebay over the years. Several thousand. I STILL pay $.05 per bin listing per month and $0.30 per auction for game lots. Console BIN cost me $.50 each. I rarely get promotional free listings. I've paid $15-$50 a month just for listing fees for about 5 years. Charging me a fee to take something down (which costs nothing and actually saves server resources) when i have already paid a fee to put that something up is freaking ludicrous.
I think they did away with initial fees? I have some games at auction right now and afaik was not assessed any listing fees. And I thought they transitioned from bin listing fees to sale-only fees.
I have sold ALOOOOOOOOOOOOOOOOOOOOOOOOOOT of games on ebay over the years. Several thousand. I STILL pay $.05 per bin listing per month and $0.30 per auction for game lots. Console BIN cost me $.50 each. I rarely get promotional free listings. I've paid $15-$50 a month just for listing fees for about 5 years. Charging me a fee to take something down (which costs nothing and actually saves server resources) when i have already paid a fee to put that something up is freaking ludicrous.
There are additional final value fees when something sells right? That's the issue here. Killing a listing early for a side deal deprives them of a fair (ethically, not necessarily monetarily) fee.
There are additional final value fees when something sells right? That's the issue here. Killing a listing early for a side deal deprives them of a fair (ethically, not necessarily monetarily) fee.
When something sells? How about IF something sells? It technically doesn't deprive them of anything, ethically or monetarily, because they have made no guarantee that my item will sell on their site. Their initial cost(plus a few cents profit) to display the item is covered by my listing fee. If they made a guarantee that my item would sell on their site then yes, I would be wrong. If they did not charge me fees simply to list an item in their database and display it on the www, then yes i would be wrong.
I see your point as well and i think i should clarify that i am strictly talking about BIN listings. I never ever ever ever end a no reserve auction early to sell elsewhere or to an ebayer who has offered $x.xx for the item(s) I am auctioning. Yes, I would be cheating Ebay out of money they should have earned because $0.99 no reserve auctions in this hobby sell at a 98% rate minimum. However, the popup message from the ebay app to my recollection did not state a distinction between auction and bin listings when warning me of potential fees. Auction listings? Ok that's fair. Ebay should charge the heck out of people who try to screw them. BIN listings? You've got to be F ing kidding me.
I think it applies for both auction and BIN. They have no way of knowing why you pulled a BIN listing early- it could very well be someone saw your listing and contacted you and you decided to make a deal privately. A guarantee isn't needed here, you're the one saying "I will list this here for X days" and if it sells in that time they get their fee. If it doesn't sell then you don't owe them anything further and you can relist or go another route.
Been holding back some stories about selling on Amazon for awhile, got one today that just put me over the top.
As a seller on Amazon I have 99% feedback with one negative review from someone who never even bothered to contact me. I've sold around 2,000 items and I'd like to think I do a pretty decent job at it. I get all my disc based games cleaned before I sell them, and I test everything that comes through my hands for around 10-15 minutes and spend time accurately describing them and offer to post pictures if needed (I list a lot of duplicates on a weekly basis and just don't have the time to take pictures). That being said some people in this world can just be god awful. I get a lot of people (looking at my history about 25 requests so far this year) who want to return items. Let me just say that regardless of their reason for wanting to return it I will always authorize it, give them a full refund and pay for the shipping. In the midst of these returns I find a variation of things that happen
1 - People want to return an item because they didn't like it and make up some story behind it, like it doesn't work, it came broken, blah blah blah. I'll get it back and it works fine and I'm okay with it because I can just re-list it and I'll only have lost about $3 in shipping. This is 17/25 of the returns I've gotten so far this year. I've even gotten good feedback about a really easy return process.
2 - People GENUINELY got a defective item. From all the items that I have gotten back thus far, I can assure you only one was defective (my fault none the less).
3 - People want free shit and they will lie, guilt you, scream text at you, curse you out or do whatever it is to get a refund that doesn't involve sending it back.
You can imagine this rant is about people in the #3 category. You may assume that I'm going too far in judging them and that's fine because I may be doing so, but I know for a fact that there is a lot of truth behind the matter. I'm just gonna post some of the return request stories (or they could have been just messages) I've gotten in the past month or so.
#1 - A, at first, nice woman purchased a PS3 game from me after asking me before the purchase for extensive pictures of the game and it working. That's not a problem at all and I follow through with it, she buys it, and gets it. The day she gets it she messages me saying it won't install correctly on the PS3 and freezes. I find this odd, but consider this to be in the either #1 or #2 category and tell her she can return it for a refund in full after she puts in the proper request. She gives me 2 messages about how bogus that is and that she shouldn't have to send it back and she get her refund immediately. She wrote a good paragraph to try and guilt me by telling me it was her kids birthday (which is why she rushed me to get the pictures so quickly I imagine) and that as a professional seller I should be more responsible so on and so forth. I don't ever argue or debate I just continue to apologize and try to get them to go along with the process. She leaves me one more rant of a message before sending the item back. I got it, uninstalled all data related to the game in both of my PS3's (A fat and a slim one) and it successfully installed and played on both.
#2 - I get a message that's pretty much blunt and to the point. "Game doesn't work, refund me or I will sue you". Keep in mind this person payed a total $5.50 for the purchase with shipping. Obviously because of the value of it I just refunded it without caring because as I mentioned above that just isn't worth fighting for.
#3 - A person messages me telling me the system I sold them isn't working and that none of the games that they own work on it. As per the usual I tell them to put in return request and I will authorize it and they will get their money in full. Now just like with everything I sell I know it works because of me testing it. This system I tested over 15 games on (because it came in a bundle) and so I just assume they want their money back. They send me a message back, not a return request, and tell me off for how terrible I am for trying to make them do such a horrid process. It's true that returning a system can be a bit more difficult than a game and may take anywhere from 3-4 minutes more plus the drive to get to their post office, but my god the way the worded it I might as well have been the Stalin of video game sellers. I responded with more apologies and promised compensation, but they refused and said I need to refund them and that I have no right to ask for the item back. They eventually stopped messaging me because, guess what, the system works. They mentioned in a later message that the two new games they got worked fine, but none of their old ones did and that it my fault for sending them a cruddy system. Ugh.
Most of the other stories involve a customer typing rude messages before sending an item back only so that I can find out that it works (like the norm) but this next one,..
#4 - This is the most recent one and it was just stupid. Occasionally in a box of games I buy I'll find some disc/cartridge/UMD only titles and I'll either have to find a case for them to ship them in, or bubble wrap them extensively (This option only applies to cartridges/UMD's not disc's obviously). So I got a message two days ago about how a PSP game I sent out that was UMD only was scratched. Not that it doesn't work, not that it was broken, just that it was scratched, something I mentioned in the description. As always though I have no problem doing proper returns and I apologize for the trouble and ask them to issue a return request and I'll authorize it immediately. Without any response this customer waits 2 days and then today opens up an A-Z claim against me. This is similar to an eBay case, just way more annoying in my experience (I prefer selling on Amazon than eBay if couldn't tell by now). So this is clearly annoying, but looking at the comment in the case the person now words their issue with such illiteracy that it makes my head hurt. I'm sure in this post I'll make a ton of typo's, but none that could match this guys. All I could make out was that it 'crashe and evetin' and that he wanted a full refund without sending anything back. I have never had an item arrive broken before and while it's true there is a first time for everything, this item was in a case, and was surrounded by layers of bubble wrap in a bubble mailer. I have shipped UMD's this way before and they never have any issues. I also check to see if their casing is cracked or coming apart anywhere and this one just like all the others was fine. So because it only cost the customer about $13 I just gave them the refund and I now have to wait for Amazon to close the case.
This is the first one that's ever been open against me and I find some of these buyers just to be the worst of people. If you're so cheap that you have to try and take advantage of decent sellers (stroking my own ego I'm sorry) so that you can keep your product and get it a refund for it, then I honestly wish nothing but unspeakable horrible things on you. I also know that I may be assuming too much and that someone might have got a broken product (even with all the work I do to make sure it gets there okay) and just didn't wanna say much and see if they could get a full refund, but their messages/actions suggest otherwise. I would never want to send a defective item to anyone and I always want to make sure a customer is satisfied, but it's douches like these that can ruin my day.
Bleh.
that above is why ebay is better for sellers....
man i love selling on amazon, but seriously even when i send out clean testedl/ new items - i worry about getting a negative/return(open item) and the dreaded AtoZ claim which i think is worst then a ebay claim.
if you can actually reach a rep in the US for amazon maybe it would help but i actually think they just outsource all jobs there... (to india )
the stuff I sell on ebay now brings me more piece of mind than what i have on amazon.
idk if theirs just a bunch of idiots with credit cards that cant read descriptions/look at pictures/ know how to use send&reply to messages on amazon because it is a pain to sell on that site.
just the other day i had a lady send a 'return -refund defective item - message to me
i sold her some office software complete in its original case,product key there , disc mint clean - The messae was just to bitch about the software was not installing right and she tried it acouple of times, wants the refund now (demanding it). I reply with a cool head, saying you should be able to do it, i actually tested it (install/unistall/unregister it), their shouldn't be a problem but, she can return it and ill issue the refund as soon as i get it back. Sure enough right after i send the reply i get a message from the lady saying that she read the product key wrong that the 'B' she was typing in was wrong and it was a 8 instead. It installed all right , blah blah...
so this lady basically bitches me out, apologizes and of course being on amazon i get no feedback whatsoever...
i seriously sold 66 items on amazon and only got 3 FB's with last months sales.
I think it applies for both auction and BIN. They have no way of knowing why you pulled a BIN listing early- it could very well be someone saw your listing and contacted you and you decided to make a deal privately. A guarantee isn't needed here, you're the one saying "I will list this here for X days" and if it sells in that time they get their fee. If it doesn't sell then you don't owe them anything further and you can relist or go another route.
Except that i use good til cancelled listings. Meaning I can cancel at anytime for any reason but pay for 30 day listing blocks at a time.
If you don't want to pay a cancellation fee, are you not able to change the price of the listing to a ridiculously high number and just let the item run its course and not re-list it?
Edit: or if you were planning on selling another item, just completely change the existing listing of the item you want cancelled to the new item you do want to sell.
So i just sold a cib nes game to a member here on NA. I opened my ebay app to end the listing and was shocked when a pop up message that stated (paraphrased): "In order to not discourage ebay members from bidding on or watching your items, Ebay may charge an end item early fee if you have already ended at least one item early in the last year" appeared. Really Ebay? Initiating a tax for deciding to NOT sell an item? Unfreaking believable. I'm so happy i am almost done dealing with those bozos. Has this happened to anyone else here? How much was the fee?
Wow i see what they are trying to do, stopping people from ending items early and making a deal off eBay...then they miss out on their fees. But this is ridiculous!!! I pull listings all the time because I have a garage sale or sell it on CL faster than on eBay. I dont sell a lot but I can see this being a major problem...and is major BS.
Definitely major BS. I kicked a chain link fence i was standing next to when i read it.
Honestly I think this is appropriate. It got to the point where if something decent popped up for auction, there was a good chance it was getting side-dealed away, even with bids in place. That's unfair to ebay, and that's the reason for the rule. That's also super frustrating as a user.
Your situation might be different, but they don't have anyway of knowing that. Once you list something on ebay, I don't think you're supposed to pull it anyway, even though they let you do it.
alot of times I pull listings because ebay glitches and it relists. Or I do an audit and realize I dont have 1 left in quantity after the second to last one sells. Or I pull something because I sold something and there is a problem the buyer has so I send another item. So I end the item early and send them a replacement. There are many more instances where something might get pulled. I might pull something I decide to combine with something else and sell it together. An ending item early fee is bullshit if its a BIN. Im paying them to list an item. I pay them for 30 days. Im not going into a 30 day contract stating I have leave it there. Its called good till cancelled. Meaning I can cancel. If I cancel early. I forfeit the insertion fee. This was the whole point of insertion fees in the fist place.
Comments
Originally posted by: BlueAdol
Originally posted by: ironious
Theres lots of money to be made on amazon but if they feel you've broken a rule, they will kick you out permanently with no warning. That includes getting too many negatives and you dont need that many for it to be too many. They will kick you out with zero warning. I lost my amazon account for a completely different unrelated reason. I broke some rule and had no idea I was breaking any rules and out the fucking door I went with approximately 60% of my income. Not only that, they pocketed $3000 of my money for 3 months.
Wait what? How'd that happen. I know Amazon is strict as all hell, which is why I am as careful as I am, but how does that kind of thing happen?
Because Amazon is fucking ruthless. They will ban sellers who compete too hard with them on items they sell or if you set you price the same as thiers and they think you are getting too big of a peice of the pie? BANNED! Google "amazon banned my sellers account". The horror stories are out there and a lot of them lost way more then I did although my life is still markedly different then when I was with them 3 years ago. I was buying a house 3 years ago. Today I rent a ROOM in a house. And how can they do this you ask? They are a multibillion dollar company and the largest online retailer on the planet. Whos going to ever sue them and win?
And hows this happen? I dont know bro, they ruin peoples lives regularly and they dont care. I wish so much that I could have prevented it. I just wish I knew. I think Jeff Bezos or sombody over there gets off on it. It not personal after all, its just business.
Originally posted by: Slayter
I have a feedback rating of 493 on ebay so I have sold a lot but for only the second time I had an issue where a buyer never paid and did not reply to a message that I sent. So I opened a case, the buyer never responded to the case, which is now closed. All is fine...except why the f*** can I not leave negative feedback?? Why is ebay protecting this jerk and not allowing me to spread the word about him being a time waster? I'm almost done with ebay. This is absolute bullshit.
As of about 3 years ago, we can no longer leave any negative or neutral feedback for buyers. Thier only obligation is to pay for an item and if they dont pay then no feedback can be left because there was no transaction. A lot of people left ebay after this rule went into effect and lots of other ebay alternative sites like ecrater, bonanza, and others popped up. Still none of them have the traffic that ebay offers. I am on the other two and get occational sales and have no compitition on them. On ebay I have lots of compitition and get nealy all of my sales from there.
Originally posted by: ironious
Originally posted by: Slayter
I have a feedback rating of 493 on ebay so I have sold a lot but for only the second time I had an issue where a buyer never paid and did not reply to a message that I sent. So I opened a case, the buyer never responded to the case, which is now closed. All is fine...except why the f*** can I not leave negative feedback?? Why is ebay protecting this jerk and not allowing me to spread the word about him being a time waster? I'm almost done with ebay. This is absolute bullshit.
As of about 3 years ago, we can no longer leave any negative or neutral feedback for buyers. Thier only obligation is to pay for an item and if they dont pay then no feedback can be left because there was no transaction. A lot of people left ebay after this rule went into effect and lots of other ebay alternative sites like ecrater, bonanza, and others popped up. Still none of them have the traffic that ebay offers. I am on the other two and get occational sales and have no compitition on them. On ebay I have lots of compitition and get nealy all of my sales from there.
I didn't even realize this "new" policy since I have had a long string of good buyers. I'm going to try somewhere else. I'm not a reseller so I don't have much to sell anyway, but this is absolutely ridiculous.
It's a limitation of the system, but believe me, it is the lesser of two evils. If a buyer gets 3 non-paying bidder strikes, they have suspensions and lose account privileges anyway.
Originally posted by: BlueAdol
Been holding back some stories about selling on Amazon for awhile, got one today that just put me over the top.
As a seller on Amazon I have 99% feedback with one negative review from someone who never even bothered to contact me. I've sold around 2,000 items and I'd like to think I do a pretty decent job at it. I get all my disc based games cleaned before I sell them, and I test everything that comes through my hands for around 10-15 minutes and spend time accurately describing them and offer to post pictures if needed (I list a lot of duplicates on a weekly basis and just don't have the time to take pictures). That being said some people in this world can just be god awful. I get a lot of people (looking at my history about 25 requests so far this year) who want to return items. Let me just say that regardless of their reason for wanting to return it I will always authorize it, give them a full refund and pay for the shipping. In the midst of these returns I find a variation of things that happen
1 - People want to return an item because they didn't like it and make up some story behind it, like it doesn't work, it came broken, blah blah blah. I'll get it back and it works fine and I'm okay with it because I can just re-list it and I'll only have lost about $3 in shipping. This is 17/25 of the returns I've gotten so far this year. I've even gotten good feedback about a really easy return process.
2 - People GENUINELY got a defective item. From all the items that I have gotten back thus far, I can assure you only one was defective (my fault none the less).
3 - People want free shit and they will lie, guilt you, scream text at you, curse you out or do whatever it is to get a refund that doesn't involve sending it back.
You can imagine this rant is about people in the #3 category. You may assume that I'm going too far in judging them and that's fine because I may be doing so, but I know for a fact that there is a lot of truth behind the matter. I'm just gonna post some of the return request stories (or they could have been just messages) I've gotten in the past month or so.
#1 - A, at first, nice woman purchased a PS3 game from me after asking me before the purchase for extensive pictures of the game and it working. That's not a problem at all and I follow through with it, she buys it, and gets it. The day she gets it she messages me saying it won't install correctly on the PS3 and freezes. I find this odd, but consider this to be in the either #1 or #2 category and tell her she can return it for a refund in full after she puts in the proper request. She gives me 2 messages about how bogus that is and that she shouldn't have to send it back and she get her refund immediately. She wrote a good paragraph to try and guilt me by telling me it was her kids birthday (which is why she rushed me to get the pictures so quickly I imagine) and that as a professional seller I should be more responsible so on and so forth. I don't ever argue or debate I just continue to apologize and try to get them to go along with the process. She leaves me one more rant of a message before sending the item back. I got it, uninstalled all data related to the game in both of my PS3's (A fat and a slim one) and it successfully installed and played on both.
#2 - I get a message that's pretty much blunt and to the point. "Game doesn't work, refund me or I will sue you". Keep in mind this person payed a total $5.50 for the purchase with shipping. Obviously because of the value of it I just refunded it without caring because as I mentioned above that just isn't worth fighting for.
#3 - A person messages me telling me the system I sold them isn't working and that none of the games that they own work on it. As per the usual I tell them to put in return request and I will authorize it and they will get their money in full. Now just like with everything I sell I know it works because of me testing it. This system I tested over 15 games on (because it came in a bundle) and so I just assume they want their money back. They send me a message back, not a return request, and tell me off for how terrible I am for trying to make them do such a horrid process. It's true that returning a system can be a bit more difficult than a game and may take anywhere from 3-4 minutes more plus the drive to get to their post office, but my god the way the worded it I might as well have been the Stalin of video game sellers. I responded with more apologies and promised compensation, but they refused and said I need to refund them and that I have no right to ask for the item back. They eventually stopped messaging me because, guess what, the system works. They mentioned in a later message that the two new games they got worked fine, but none of their old ones did and that it my fault for sending them a cruddy system. Ugh.
Most of the other stories involve a customer typing rude messages before sending an item back only so that I can find out that it works (like the norm) but this next one,..
#4 - This is the most recent one and it was just stupid. Occasionally in a box of games I buy I'll find some disc/cartridge/UMD only titles and I'll either have to find a case for them to ship them in, or bubble wrap them extensively (This option only applies to cartridges/UMD's not disc's obviously). So I got a message two days ago about how a PSP game I sent out that was UMD only was scratched. Not that it doesn't work, not that it was broken, just that it was scratched, something I mentioned in the description. As always though I have no problem doing proper returns and I apologize for the trouble and ask them to issue a return request and I'll authorize it immediately. Without any response this customer waits 2 days and then today opens up an A-Z claim against me. This is similar to an eBay case, just way more annoying in my experience (I prefer selling on Amazon than eBay if couldn't tell by now). So this is clearly annoying, but looking at the comment in the case the person now words their issue with such illiteracy that it makes my head hurt. I'm sure in this post I'll make a ton of typo's, but none that could match this guys. All I could make out was that it 'crashe and evetin' and that he wanted a full refund without sending anything back. I have never had an item arrive broken before and while it's true there is a first time for everything, this item was in a case, and was surrounded by layers of bubble wrap in a bubble mailer. I have shipped UMD's this way before and they never have any issues. I also check to see if their casing is cracked or coming apart anywhere and this one just like all the others was fine. So because it only cost the customer about $13 I just gave them the refund and I now have to wait for Amazon to close the case.
This is the first one that's ever been open against me and I find some of these buyers just to be the worst of people. If you're so cheap that you have to try and take advantage of decent sellers (stroking my own ego I'm sorry) so that you can keep your product and get it a refund for it, then I honestly wish nothing but unspeakable horrible things on you. I also know that I may be assuming too much and that someone might have got a broken product (even with all the work I do to make sure it gets there okay) and just didn't wanna say much and see if they could get a full refund, but their messages/actions suggest otherwise. I would never want to send a defective item to anyone and I always want to make sure a customer is satisfied, but it's douches like these that can ruin my day.
Bleh.
It's often the $5 crap that gets you a negative or an opened case. I've found that people who buy more expensive stuff (especially oddball stuff that isn't likely to attract professional scammers) are much easier to deal with. It's the people who feel like $5 is a lot of money who are going to get pissed. That's my experience with selling video games and related stuff.
Originally posted by: JNovo79
I get that, but it would be nice to be able to leave the negative after the NPB case closes... IIRC its 3 strikes in a year.
The fact that I couldn't leave negative on this guy infuriated me, like I said earlier. I am no longer going to sell on ebay. I had one last auction going that did not have a bid, so I pulled it and put it on Game Gavel. Yes, I understand that it probably won't sell, or if it does, won't be for as much (it's a very low cost item anyway).
Done with the bay.
Originally posted by: cheaterdragon1
Another fine seller
Ha! More like make your man disappear forever.
block this person if you sell internationally. They ask me if they can do a payment plan. Told them no. then randomly they buy another item and then ask if they can do a payment plan. So obviously this person doesnt get it. So just go ahead and block them if you dont want the headache. ughh.
Originally posted by: BlueAdol
Been holding back some stories about selling on Amazon for awhile, got one today that just put me over the top.
As a seller on Amazon I have 99% feedback with one negative review from someone who never even bothered to contact me. I've sold around 2,000 items and I'd like to think I do a pretty decent job at it. I get all my disc based games cleaned before I sell them, and I test everything that comes through my hands for around 10-15 minutes and spend time accurately describing them and offer to post pictures if needed (I list a lot of duplicates on a weekly basis and just don't have the time to take pictures). That being said some people in this world can just be god awful. I get a lot of people (looking at my history about 25 requests so far this year) who want to return items. Let me just say that regardless of their reason for wanting to return it I will always authorize it, give them a full refund and pay for the shipping. In the midst of these returns I find a variation of things that happen
1 - People want to return an item because they didn't like it and make up some story behind it, like it doesn't work, it came broken, blah blah blah. I'll get it back and it works fine and I'm okay with it because I can just re-list it and I'll only have lost about $3 in shipping. This is 17/25 of the returns I've gotten so far this year. I've even gotten good feedback about a really easy return process.
2 - People GENUINELY got a defective item. From all the items that I have gotten back thus far, I can assure you only one was defective (my fault none the less).
3 - People want free shit and they will lie, guilt you, scream text at you, curse you out or do whatever it is to get a refund that doesn't involve sending it back.
You can imagine this rant is about people in the #3 category. You may assume that I'm going too far in judging them and that's fine because I may be doing so, but I know for a fact that there is a lot of truth behind the matter. I'm just gonna post some of the return request stories (or they could have been just messages) I've gotten in the past month or so.
#1 - A, at first, nice woman purchased a PS3 game from me after asking me before the purchase for extensive pictures of the game and it working. That's not a problem at all and I follow through with it, she buys it, and gets it. The day she gets it she messages me saying it won't install correctly on the PS3 and freezes. I find this odd, but consider this to be in the either #1 or #2 category and tell her she can return it for a refund in full after she puts in the proper request. She gives me 2 messages about how bogus that is and that she shouldn't have to send it back and she get her refund immediately. She wrote a good paragraph to try and guilt me by telling me it was her kids birthday (which is why she rushed me to get the pictures so quickly I imagine) and that as a professional seller I should be more responsible so on and so forth. I don't ever argue or debate I just continue to apologize and try to get them to go along with the process. She leaves me one more rant of a message before sending the item back. I got it, uninstalled all data related to the game in both of my PS3's (A fat and a slim one) and it successfully installed and played on both.
#2 - I get a message that's pretty much blunt and to the point. "Game doesn't work, refund me or I will sue you". Keep in mind this person payed a total $5.50 for the purchase with shipping. Obviously because of the value of it I just refunded it without caring because as I mentioned above that just isn't worth fighting for.
#3 - A person messages me telling me the system I sold them isn't working and that none of the games that they own work on it. As per the usual I tell them to put in return request and I will authorize it and they will get their money in full. Now just like with everything I sell I know it works because of me testing it. This system I tested over 15 games on (because it came in a bundle) and so I just assume they want their money back. They send me a message back, not a return request, and tell me off for how terrible I am for trying to make them do such a horrid process. It's true that returning a system can be a bit more difficult than a game and may take anywhere from 3-4 minutes more plus the drive to get to their post office, but my god the way the worded it I might as well have been the Stalin of video game sellers. I responded with more apologies and promised compensation, but they refused and said I need to refund them and that I have no right to ask for the item back. They eventually stopped messaging me because, guess what, the system works. They mentioned in a later message that the two new games they got worked fine, but none of their old ones did and that it my fault for sending them a cruddy system. Ugh.
Most of the other stories involve a customer typing rude messages before sending an item back only so that I can find out that it works (like the norm) but this next one,..
#4 - This is the most recent one and it was just stupid. Occasionally in a box of games I buy I'll find some disc/cartridge/UMD only titles and I'll either have to find a case for them to ship them in, or bubble wrap them extensively (This option only applies to cartridges/UMD's not disc's obviously). So I got a message two days ago about how a PSP game I sent out that was UMD only was scratched. Not that it doesn't work, not that it was broken, just that it was scratched, something I mentioned in the description. As always though I have no problem doing proper returns and I apologize for the trouble and ask them to issue a return request and I'll authorize it immediately. Without any response this customer waits 2 days and then today opens up an A-Z claim against me. This is similar to an eBay case, just way more annoying in my experience (I prefer selling on Amazon than eBay if couldn't tell by now). So this is clearly annoying, but looking at the comment in the case the person now words their issue with such illiteracy that it makes my head hurt. I'm sure in this post I'll make a ton of typo's, but none that could match this guys. All I could make out was that it 'crashe and evetin' and that he wanted a full refund without sending anything back. I have never had an item arrive broken before and while it's true there is a first time for everything, this item was in a case, and was surrounded by layers of bubble wrap in a bubble mailer. I have shipped UMD's this way before and they never have any issues. I also check to see if their casing is cracked or coming apart anywhere and this one just like all the others was fine. So because it only cost the customer about $13 I just gave them the refund and I now have to wait for Amazon to close the case.
This is the first one that's ever been open against me and I find some of these buyers just to be the worst of people. If you're so cheap that you have to try and take advantage of decent sellers (stroking my own ego I'm sorry) so that you can keep your product and get it a refund for it, then I honestly wish nothing but unspeakable horrible things on you. I also know that I may be assuming too much and that someone might have got a broken product (even with all the work I do to make sure it gets there okay) and just didn't wanna say much and see if they could get a full refund, but their messages/actions suggest otherwise. I would never want to send a defective item to anyone and I always want to make sure a customer is satisfied, but it's douches like these that can ruin my day.
Bleh.
I can personally attest to these comments as I have received numerous scenarios just like this, some of them much worse. I stopped keeping track of how many returns and issues I had to deal with back when I sold more often on Amazon. However, despite all that, I still enjoyed selling on Amazon and there were many advantages over ebay.
The system isn't perfect, but none of them are. I blame ridiculous buyers who have completely unreasonable expectations, and the worst are the ones who literally try to just scam you for money. It is amazing how many times people would send me a message with something like: "Hi, I just got the game. It is in decent condition, but not as good as I hoped. It isn't bad enough to return so I would like a partial refund please." They moved beyond insinuation just to straight up asking for partial refunds. At that point I could either give them a partial refund to 'buy' good feedback, or insist on a full return and probably get a negative. There are forums out there with discussions on how to manipulate Amazon's system and how to get stuff for free -- I will not be providing any links to such sources obviously, as they are terrible.
I once sold a PAL region DVD, that was a listing on the PAL region DVD product page, and in addition, I described this thoroughly in the details to make sure there was no confusion. Of course the buyer got it and was super pissed off that it wouldn't work in her DVD player.
Eventually I had to learn to not let these things get to me too badly, and just accept it as a part of business - just like in a retail store you would have issues with returns, theft, etc. It was still very frustrating though.
Originally posted by: cheaterdragon1
Another fine seller
Wow...if this is real...that is really messed up, disgusting, and manipulative.
Originally posted by: pcp711
So i just sold a cib nes game to a member here on NA. I opened my ebay app to end the listing and was shocked when a pop up message that stated (paraphrased): "In order to not discourage ebay members from bidding on or watching your items, Ebay may charge an end item early fee if you have already ended at least one item early in the last year" appeared. Really Ebay? Initiating a tax for deciding to NOT sell an item? Unfreaking believable. I'm so happy i am almost done dealing with those bozos. Has this happened to anyone else here? How much was the fee?
Wow i see what they are trying to do, stopping people from ending items early and making a deal off eBay...then they miss out on their fees. But this is ridiculous!!! I pull listings all the time because I have a garage sale or sell it on CL faster than on eBay. I dont sell a lot but I can see this being a major problem...and is major BS.
Originally posted by: Retrovision
Originally posted by: pcp711
So i just sold a cib nes game to a member here on NA. I opened my ebay app to end the listing and was shocked when a pop up message that stated (paraphrased): "In order to not discourage ebay members from bidding on or watching your items, Ebay may charge an end item early fee if you have already ended at least one item early in the last year" appeared. Really Ebay? Initiating a tax for deciding to NOT sell an item? Unfreaking believable. I'm so happy i am almost done dealing with those bozos. Has this happened to anyone else here? How much was the fee?
Wow i see what they are trying to do, stopping people from ending items early and making a deal off eBay...then they miss out on their fees. But this is ridiculous!!! I pull listings all the time because I have a garage sale or sell it on CL faster than on eBay. I dont sell a lot but I can see this being a major problem...and is major BS.
Definitely major BS. I kicked a chain link fence i was standing next to when i read it.
Originally posted by: pcp711
Originally posted by: Retrovision
Originally posted by: pcp711
So i just sold a cib nes game to a member here on NA. I opened my ebay app to end the listing and was shocked when a pop up message that stated (paraphrased): "In order to not discourage ebay members from bidding on or watching your items, Ebay may charge an end item early fee if you have already ended at least one item early in the last year" appeared. Really Ebay? Initiating a tax for deciding to NOT sell an item? Unfreaking believable. I'm so happy i am almost done dealing with those bozos. Has this happened to anyone else here? How much was the fee?
Wow i see what they are trying to do, stopping people from ending items early and making a deal off eBay...then they miss out on their fees. But this is ridiculous!!! I pull listings all the time because I have a garage sale or sell it on CL faster than on eBay. I dont sell a lot but I can see this being a major problem...and is major BS.
Definitely major BS. I kicked a chain link fence i was standing next to when i read it.
Honestly I think this is appropriate. It got to the point where if something decent popped up for auction, there was a good chance it was getting side-dealed away, even with bids in place. That's unfair to ebay, and that's the reason for the rule. That's also super frustrating as a user.
Your situation might be different, but they don't have anyway of knowing that. Once you list something on ebay, I don't think you're supposed to pull it anyway, even though they let you do it.
Originally posted by: Lincoln
Originally posted by: pcp711
Originally posted by: Retrovision
Originally posted by: pcp711
So i just sold a cib nes game to a member here on NA. I opened my ebay app to end the listing and was shocked when a pop up message that stated (paraphrased): "In order to not discourage ebay members from bidding on or watching your items, Ebay may charge an end item early fee if you have already ended at least one item early in the last year" appeared. Really Ebay? Initiating a tax for deciding to NOT sell an item? Unfreaking believable. I'm so happy i am almost done dealing with those bozos. Has this happened to anyone else here? How much was the fee?
Wow i see what they are trying to do, stopping people from ending items early and making a deal off eBay...then they miss out on their fees. But this is ridiculous!!! I pull listings all the time because I have a garage sale or sell it on CL faster than on eBay. I dont sell a lot but I can see this being a major problem...and is major BS.
Definitely major BS. I kicked a chain link fence i was standing next to when i read it.
Honestly I think this is appropriate. It got to the point where if something decent popped up for auction, there was a good chance it was getting side-dealed away, even with bids in place. That's unfair to ebay, and that's the reason for the rule. That's also super frustrating as a user.
Your situation might be different, but they don't have anyway of knowing that. Once you list something on ebay, I don't think you're supposed to pull it anyway, even though they let you do it.
That is why they have initial and recurring (GTC) listing fees. So they are atleast guaranteed to cover their cost of displaying the item for the seller. Compare it to a bank. They have set fee schedules in place that they charge to the account holder monthly if they do not have enough money saved for the bank to turn a profit on the interest gained from investing the account holders savings. Now assume said bank all of a sudden decides they are going to start charging their customers $50 to close an account. Sound fair?
Originally posted by: pcp711
Originally posted by: Lincoln
Honestly I think this is appropriate. It got to the point where if something decent popped up for auction, there was a good chance it was getting side-dealed away, even with bids in place. That's unfair to ebay, and that's the reason for the rule. That's also super frustrating as a user.
Your situation might be different, but they don't have anyway of knowing that. Once you list something on ebay, I don't think you're supposed to pull it anyway, even though they let you do it.
That is why they have initial and recurring (GTC) listing fees. So they are atleast guaranteed to cover their cost of displaying the item for the seller. Compare it to a bank. They have set fee schedules in place that they charge to the account holder monthly if they do not have enough money saved for the bank to turn a profit on the interest gained from investing the account holders savings. Now assume said bank all of a sudden decides they are going to start charging their customers $50 to close an account. Sound fair?
I think they did away with initial fees? I have some games at auction right now and afaik was not assessed any listing fees. And I thought they transitioned from bin listing fees to sale-only fees.
Originally posted by: Lincoln
Originally posted by: pcp711
Originally posted by: Lincoln
I think they did away with initial fees? I have some games at auction right now and afaik was not assessed any listing fees. And I thought they transitioned from bin listing fees to sale-only fees.
I have sold ALOOOOOOOOOOOOOOOOOOOOOOOOOOT of games on ebay over the years. Several thousand. I STILL pay $.05 per bin listing per month and $0.30 per auction for game lots. Console BIN cost me $.50 each. I rarely get promotional free listings. I've paid $15-$50 a month just for listing fees for about 5 years. Charging me a fee to take something down (which costs nothing and actually saves server resources) when i have already paid a fee to put that something up is freaking ludicrous.
Originally posted by: pcp711
Originally posted by: Lincoln
Originally posted by: pcp711
Originally posted by: Lincoln
I think they did away with initial fees? I have some games at auction right now and afaik was not assessed any listing fees. And I thought they transitioned from bin listing fees to sale-only fees.
I have sold ALOOOOOOOOOOOOOOOOOOOOOOOOOOT of games on ebay over the years. Several thousand. I STILL pay $.05 per bin listing per month and $0.30 per auction for game lots. Console BIN cost me $.50 each. I rarely get promotional free listings. I've paid $15-$50 a month just for listing fees for about 5 years. Charging me a fee to take something down (which costs nothing and actually saves server resources) when i have already paid a fee to put that something up is freaking ludicrous.
There are additional final value fees when something sells right? That's the issue here. Killing a listing early for a side deal deprives them of a fair (ethically, not necessarily monetarily) fee.
Originally posted by: Lincoln
Originally posted by: pcp711
Originally posted by: Lincoln
Originally posted by: pcp711
Originally posted by: Lincoln
There are additional final value fees when something sells right? That's the issue here. Killing a listing early for a side deal deprives them of a fair (ethically, not necessarily monetarily) fee.
When something sells? How about IF something sells? It technically doesn't deprive them of anything, ethically or monetarily, because they have made no guarantee that my item will sell on their site. Their initial cost(plus a few cents profit) to display the item is covered by my listing fee. If they made a guarantee that my item would sell on their site then yes, I would be wrong. If they did not charge me fees simply to list an item in their database and display it on the www, then yes i would be wrong.
I see your point as well and i think i should clarify that i am strictly talking about BIN listings. I never ever ever ever end a no reserve auction early to sell elsewhere or to an ebayer who has offered $x.xx for the item(s) I am auctioning. Yes, I would be cheating Ebay out of money they should have earned because $0.99 no reserve auctions in this hobby sell at a 98% rate minimum. However, the popup message from the ebay app to my recollection did not state a distinction between auction and bin listings when warning me of potential fees. Auction listings? Ok that's fair. Ebay should charge the heck out of people who try to screw them. BIN listings? You've got to be F ing kidding me.
Originally posted by: BlueAdol
Been holding back some stories about selling on Amazon for awhile, got one today that just put me over the top.
As a seller on Amazon I have 99% feedback with one negative review from someone who never even bothered to contact me. I've sold around 2,000 items and I'd like to think I do a pretty decent job at it. I get all my disc based games cleaned before I sell them, and I test everything that comes through my hands for around 10-15 minutes and spend time accurately describing them and offer to post pictures if needed (I list a lot of duplicates on a weekly basis and just don't have the time to take pictures). That being said some people in this world can just be god awful. I get a lot of people (looking at my history about 25 requests so far this year) who want to return items. Let me just say that regardless of their reason for wanting to return it I will always authorize it, give them a full refund and pay for the shipping. In the midst of these returns I find a variation of things that happen
1 - People want to return an item because they didn't like it and make up some story behind it, like it doesn't work, it came broken, blah blah blah. I'll get it back and it works fine and I'm okay with it because I can just re-list it and I'll only have lost about $3 in shipping. This is 17/25 of the returns I've gotten so far this year. I've even gotten good feedback about a really easy return process.
2 - People GENUINELY got a defective item. From all the items that I have gotten back thus far, I can assure you only one was defective (my fault none the less).
3 - People want free shit and they will lie, guilt you, scream text at you, curse you out or do whatever it is to get a refund that doesn't involve sending it back.
You can imagine this rant is about people in the #3 category. You may assume that I'm going too far in judging them and that's fine because I may be doing so, but I know for a fact that there is a lot of truth behind the matter. I'm just gonna post some of the return request stories (or they could have been just messages) I've gotten in the past month or so.
#1 - A, at first, nice woman purchased a PS3 game from me after asking me before the purchase for extensive pictures of the game and it working. That's not a problem at all and I follow through with it, she buys it, and gets it. The day she gets it she messages me saying it won't install correctly on the PS3 and freezes. I find this odd, but consider this to be in the either #1 or #2 category and tell her she can return it for a refund in full after she puts in the proper request. She gives me 2 messages about how bogus that is and that she shouldn't have to send it back and she get her refund immediately. She wrote a good paragraph to try and guilt me by telling me it was her kids birthday (which is why she rushed me to get the pictures so quickly I imagine) and that as a professional seller I should be more responsible so on and so forth. I don't ever argue or debate I just continue to apologize and try to get them to go along with the process. She leaves me one more rant of a message before sending the item back. I got it, uninstalled all data related to the game in both of my PS3's (A fat and a slim one) and it successfully installed and played on both.
#2 - I get a message that's pretty much blunt and to the point. "Game doesn't work, refund me or I will sue you". Keep in mind this person payed a total $5.50 for the purchase with shipping. Obviously because of the value of it I just refunded it without caring because as I mentioned above that just isn't worth fighting for.
#3 - A person messages me telling me the system I sold them isn't working and that none of the games that they own work on it. As per the usual I tell them to put in return request and I will authorize it and they will get their money in full. Now just like with everything I sell I know it works because of me testing it. This system I tested over 15 games on (because it came in a bundle) and so I just assume they want their money back. They send me a message back, not a return request, and tell me off for how terrible I am for trying to make them do such a horrid process. It's true that returning a system can be a bit more difficult than a game and may take anywhere from 3-4 minutes more plus the drive to get to their post office, but my god the way the worded it I might as well have been the Stalin of video game sellers. I responded with more apologies and promised compensation, but they refused and said I need to refund them and that I have no right to ask for the item back. They eventually stopped messaging me because, guess what, the system works. They mentioned in a later message that the two new games they got worked fine, but none of their old ones did and that it my fault for sending them a cruddy system. Ugh.
Most of the other stories involve a customer typing rude messages before sending an item back only so that I can find out that it works (like the norm) but this next one,..
#4 - This is the most recent one and it was just stupid. Occasionally in a box of games I buy I'll find some disc/cartridge/UMD only titles and I'll either have to find a case for them to ship them in, or bubble wrap them extensively (This option only applies to cartridges/UMD's not disc's obviously). So I got a message two days ago about how a PSP game I sent out that was UMD only was scratched. Not that it doesn't work, not that it was broken, just that it was scratched, something I mentioned in the description. As always though I have no problem doing proper returns and I apologize for the trouble and ask them to issue a return request and I'll authorize it immediately. Without any response this customer waits 2 days and then today opens up an A-Z claim against me. This is similar to an eBay case, just way more annoying in my experience (I prefer selling on Amazon than eBay if couldn't tell by now). So this is clearly annoying, but looking at the comment in the case the person now words their issue with such illiteracy that it makes my head hurt. I'm sure in this post I'll make a ton of typo's, but none that could match this guys. All I could make out was that it 'crashe and evetin' and that he wanted a full refund without sending anything back. I have never had an item arrive broken before and while it's true there is a first time for everything, this item was in a case, and was surrounded by layers of bubble wrap in a bubble mailer. I have shipped UMD's this way before and they never have any issues. I also check to see if their casing is cracked or coming apart anywhere and this one just like all the others was fine. So because it only cost the customer about $13 I just gave them the refund and I now have to wait for Amazon to close the case.
This is the first one that's ever been open against me and I find some of these buyers just to be the worst of people. If you're so cheap that you have to try and take advantage of decent sellers (stroking my own ego I'm sorry) so that you can keep your product and get it a refund for it, then I honestly wish nothing but unspeakable horrible things on you. I also know that I may be assuming too much and that someone might have got a broken product (even with all the work I do to make sure it gets there okay) and just didn't wanna say much and see if they could get a full refund, but their messages/actions suggest otherwise. I would never want to send a defective item to anyone and I always want to make sure a customer is satisfied, but it's douches like these that can ruin my day.
Bleh.
that above is why ebay is better for sellers....
man i love selling on amazon, but seriously even when i send out clean testedl/ new items - i worry about getting a negative/return(open item) and the dreaded AtoZ claim which i think is worst then a ebay claim.
if you can actually reach a rep in the US for amazon maybe it would help but i actually think they just outsource all jobs there... (to india )
the stuff I sell on ebay now brings me more piece of mind than what i have on amazon.
idk if theirs just a bunch of idiots with credit cards that cant read descriptions/look at pictures/ know how to use send&reply to messages on amazon because it is a pain to sell on that site.
just the other day i had a lady send a 'return -refund defective item - message to me
i sold her some office software complete in its original case,product key there , disc mint clean - The messae was just to bitch about the software was not installing right and she tried it acouple of times, wants the refund now (demanding it). I reply with a cool head, saying you should be able to do it, i actually tested it (install/unistall/unregister it), their shouldn't be a problem but, she can return it and ill issue the refund as soon as i get it back. Sure enough right after i send the reply i get a message from the lady saying that she read the product key wrong that the 'B' she was typing in was wrong and it was a 8 instead. It installed all right , blah blah...
so this lady basically bitches me out, apologizes and of course being on amazon i get no feedback whatsoever...
i seriously sold 66 items on amazon and only got 3 FB's with last months sales.
All I listed there was used books... but with prime, no one has bought any of my stuff (which is all the lowest price) in almost 2 months.
Books are a slow sell on eBay, but at least they sell eventually.
Originally posted by: Lincoln
I think it applies for both auction and BIN. They have no way of knowing why you pulled a BIN listing early- it could very well be someone saw your listing and contacted you and you decided to make a deal privately. A guarantee isn't needed here, you're the one saying "I will list this here for X days" and if it sells in that time they get their fee. If it doesn't sell then you don't owe them anything further and you can relist or go another route.
Except that i use good til cancelled listings. Meaning I can cancel at anytime for any reason but pay for 30 day listing blocks at a time.
Edit: or if you were planning on selling another item, just completely change the existing listing of the item you want cancelled to the new item you do want to sell.
Originally posted by: Lincoln
Originally posted by: pcp711
Originally posted by: Retrovision
Originally posted by: pcp711
So i just sold a cib nes game to a member here on NA. I opened my ebay app to end the listing and was shocked when a pop up message that stated (paraphrased): "In order to not discourage ebay members from bidding on or watching your items, Ebay may charge an end item early fee if you have already ended at least one item early in the last year" appeared. Really Ebay? Initiating a tax for deciding to NOT sell an item? Unfreaking believable. I'm so happy i am almost done dealing with those bozos. Has this happened to anyone else here? How much was the fee?
Wow i see what they are trying to do, stopping people from ending items early and making a deal off eBay...then they miss out on their fees. But this is ridiculous!!! I pull listings all the time because I have a garage sale or sell it on CL faster than on eBay. I dont sell a lot but I can see this being a major problem...and is major BS.
Definitely major BS. I kicked a chain link fence i was standing next to when i read it.
Honestly I think this is appropriate. It got to the point where if something decent popped up for auction, there was a good chance it was getting side-dealed away, even with bids in place. That's unfair to ebay, and that's the reason for the rule. That's also super frustrating as a user.
Your situation might be different, but they don't have anyway of knowing that. Once you list something on ebay, I don't think you're supposed to pull it anyway, even though they let you do it.
alot of times I pull listings because ebay glitches and it relists. Or I do an audit and realize I dont have 1 left in quantity after the second to last one sells. Or I pull something because I sold something and there is a problem the buyer has so I send another item. So I end the item early and send them a replacement. There are many more instances where something might get pulled. I might pull something I decide to combine with something else and sell it together. An ending item early fee is bullshit if its a BIN. Im paying them to list an item. I pay them for 30 days. Im not going into a 30 day contract stating I have leave it there. Its called good till cancelled. Meaning I can cancel. If I cancel early. I forfeit the insertion fee. This was the whole point of insertion fees in the fist place.