Why are Ebay sellers so bad at describing the condition of their games?

I constantly see games listed as 'Like New' or 'Very Good' when they're in poor condition (stains, dirt, peeling labels, scratches, writing, stickers, etc.). Are they trying to upsell the item or are most of them just clueless?

Comments

  • Most probably don't collect games, and just think that the cart is in tact, so its in good shape.
  • If they list the item in the video games category, there really is no excuse in my opinion. There's a description listed for each condition. Since the buyer has the upper-hand when it comes to these sorts of things, it's really in the seller's best interest to list them accurately.



    While I rarely sell extremely fine games, my default is 'acceptable' and I let the pictures do the talking.
  • Originally posted by: barrelsAndRivets



    If they list the item in the video games category, there really is no excuse in my opinion. There's a description listed for each condition. Since the buyer has the upper-hand when it comes to these sorts of things, it's really in the seller's best interest to list them accurately.



    While I rarely sell extremely fine games, my default is 'acceptable' and I let the pictures do the talking.

    x2



     
  • They see the Nintendo tape has been re winded as the sticker requested. Must be in good shape.
  • Originally posted by: Somery



    I constantly see games listed as 'Like New' or 'Very Good' when they're in poor condition (stains, dirt, peeling labels, scratches, writing, stickers, etc.). Are they trying to upsell the item or are most of them just clueless?

    A bit of a follow-up question, but why are most peopel so horrible at taking care of what they own? People treat games, CDs, DVDs, etc. as if they're frisbees and I often ponder how the hell people can get their products so banged up?? Well, anyway, when I purchase I typically purchase from someone that clearly knows what they are doing, or brand new. I feel that most likely people purposely overstate how good the condition of their games are.



     
  • Not defending the actions of most of these people, but I actually made the mistake of putting the incorrect descriptions of "very good" on a bunch of stuff for the longest time because when I was using the eBay app on my phone to list things it doesnt give you the descriptions (and i still dont think it does) of what each of those means. Little did I know that ebay's definition of very good and my definition were two different things. I think it was someone on here that corrected me, and only when I looked at my listings on my PC could I see what the definitions were.
  • Because most people selling them dont care about it enough to scrutinize flaws like collectors and people are dumb and naive selling on ebay.
  • I've been on both ends of the spectrum, as a seller and a buyer. When I sell comics now I purposefully lower the grade I would give it by a point with at least 5 pics. It's very hard to describe imperfections to the client so I will state any in the description as well as a picture of it on top of my standard 5 pics. As a collector I understand it's hard to describe everything and at times people make mistakes. Just got a Lufia 2 cart off ebay and they said very good conditionn, it looks like someone poured chocolate in the case, label had a small gouge, but it cleaned up Ok and played so I haven't decided what to leave for feedback yet. At least they had pics of the board and it was authentic.
  • Most don't care. That's why there's pictures
  • There are 2 obvious of sellers who don't describe in detail or giving inaccurate description:

    1. Non-collector who unintentionally describes as 'very good' when most collectors see it as 'good' only.

    2. The sellers who deliberately deceives in the hope that it might get them more quick bucks due to better condition status described.



    People can argue well just look at the pics! Well fair enough in most cases, but some cases pics cannot tell the whole truth eg. describing MIB games as being "brand new/unused" or a reseal described as "factory sealed". This is what's been bugging me of late, and I feel it's starting to catch on with the group of dodgy sellers. I made another thread regarding the presence of VGA helps in some ways to deter dodgy sellers/repro sellers, as without any certifiable company, the dodgy sellers I feel will be a lot more active then what is happening currently in the collecting scene.
  • One issue is that going by the descriptions of eBay's condition scale, any game sold as a cart only is automatically considered as "Acceptable" regardless of the condition of the cart itself. This isn't very helpful when 90% of the games for cartridge based systems being sold fall into the same rating. I assume this pushes many sellers to disregard the official eBay description and use their own to describe the cart itself which is more useful imo. Secondly as already mentioned, it's can be easy to forget to change the condition from whatever it defaults to when listing several items in a row. I know I've had that happen a few times only to notice afterwards. Marking everything as acceptable & providing good pics definitely seems to be the safest strategy regardless though.
  • Most of the re-sellers online either don't know or don't care about the condition of the game. At least beyond being able to sell it and not having people cause a fit about it after getting the game. My rule is always this: Don't buy a game or anything on ebay if it doesn't have a bunch of pictures CLEARLY showing the condition of the item you are purchasing.
  • Originally posted by: GPX





    People can argue well just look at the pics! Well fair enough in most cases, but some cases pics cannot tell the whole truth



    if the pics aren't good enough ask for more. If they decline don't buy.

    I don't entirely understand how the Australian market works, but to me even if something is untouched, once the shrink wrap is off it becomes a used copy. I know your games didn't have shrink wrap, but wouldn't you go insane trying to verify everything as unused? How can they charge more for something unused and mint vs something used and mint when you can't readily tell the difference? there's bound to be some guessing work there
  • When it comes to money, a lot of people lie.

  • Originally posted by: avatar!

     

    Originally posted by: Somery



    I constantly see games listed as 'Like New' or 'Very Good' when they're in poor condition (stains, dirt, peeling labels, scratches, writing, stickers, etc.). Are they trying to upsell the item or are most of them just clueless?

    A bit of a follow-up question, but why are most peopel so horrible at taking care of what they own? People treat games, CDs, DVDs, etc. as if they're frisbees and I often ponder how the hell people can get their products so banged up?? Well, anyway, when I purchase I typically purchase from someone that clearly knows what they are doing, or brand new. I feel that most likely people purposely overstate how good the condition of their games are.



     



    Kids! I cringe every time my son comes to me with a blu ray or his Legoland Dimensions game with disc in hand like a frisbee as you said. He's 5 and I am working on him. At least now he comes to me with the case in hand and says "you put it in for me dad"

     
  • Originally posted by: Lksoccer17


    Originally posted by: avatar!

     

    Originally posted by: Somery



    I constantly see games listed as 'Like New' or 'Very Good' when they're in poor condition (stains, dirt, peeling labels, scratches, writing, stickers, etc.). Are they trying to upsell the item or are most of them just clueless?

    A bit of a follow-up question, but why are most peopel so horrible at taking care of what they own? People treat games, CDs, DVDs, etc. as if they're frisbees and I often ponder how the hell people can get their products so banged up?? Well, anyway, when I purchase I typically purchase from someone that clearly knows what they are doing, or brand new. I feel that most likely people purposely overstate how good the condition of their games are.



     



    Kids! I cringe every time my son comes to me with a blu ray or his Legoland Dimensions game with disc in hand like a frisbee as you said. He's 5 and I am working on him. At least now he comes to me with the case in hand and says "you put it in for me dad"

     



    yep. The worst is seeing of tower of discs with CDs, DVDs, and games all mixed in. And the wrong disc in whatever case you try to open. Kills me
  • Most sellers don't know that anything over "acceptable" has to include box and manual. Anything more than "good" has to be pretty much flawless or very well-described. No one should even use "like new" since it pretty much means mint according to eBay, which is just setting the seller up to lose every time. Most sellers don't know that stuff, but if you point it out to them calmly and using eBay's own definitions, I'd say that at least half of them will give you partial refunds after just 1-2 messages of polite conversation. This year especially I have been surprised by the number of sellers who give me a full refund on stuff when I point out the flaws that weren't described or pictured and that don't line up with "like new" condition.



    I recently had a seller who did not understand objective condition definitions at all though and insisted that it was like new because the cartridge "hadn't been played much."   That guy was pretty annoying.
  • Stock photo. NM! Like New! "disc only"
  • So they can scam you of your precious Bitcoins!!!
  • Originally posted by: Bert

     
    Originally posted by: GPX







    People can argue well just look at the pics! Well fair enough in most cases, but some cases pics cannot tell the whole truth







    if the pics aren't good enough ask for more. If they decline don't buy. I don't entirely understand how the Australian market works, but to me even if something is untouched, once the shrink wrap is off it becomes a used copy. I know your games didn't have shrink wrap, but wouldn't you go insane trying to verify everything as unused? How can they charge more for something unused and mint vs something used and mint when you can't readily tell the difference? there's bound to be some guessing work there

    Yes, it's a pain in the a$$ figuring out whether the games are mint-used or mint-new here in Australia. Some lie by deceit, some don't have a clue so they just call it "new" anyway. A lot of the times you can tell (especially with experience), but there are times it's impossible to know if it's new or used, as via photos mint box/cart/manual, does not imply brand new, unless they are seen in real life.



     
  • eBay's definitions of those categories are awful.  Anything that is cartridge only must be listed as "acceptable" even if the cart is in mint condition and you state "cartridge only" in your description.  I've had a buyer try to scam me for partial a refund because I listed a cartridge as "good" condition. I refused and let him return instead.  Now I list everything as "acceptable" unless it's CIB, in which case I try to choose appropriately.



    Per eBay:



    Very Good



    An item that is used but still in very good condition. No damage to the jewel case or item cover, no scuffs, scratches cracks, or holes. The cover art and liner notes are included. The VHS or DVD box is included. The video game instructions and box are included. The teeth of disk holder are undamaged. Minimal wear on the exterior of item. No skipping on CD/DVD. No fuzzy/snowy frames on VHS tape. See the seller’s listing for full details and description of any imperfections.



    Good



    An item in used but good condition. May have minor damage to jewel case including scuffs or cracks, or to the item cover including scuffs, scratches, or cracks. The cover art and liner notes are included for a CD. VHS or DVD box is included. Video game instructions are included. No skipping on CD/DVD. No fuzzy/snowy frames on VHS tape. See the seller’s listing for full details and description of any imperfections.



    Acceptable



    An item with obvious and significant wear but is still operational. May have tears or holes in VHS/DVD box. The video game instructions and box may not be included. See the seller’s listing for full details and description of any imperfections.
  • I've been told this before:



    "How much can I get for this game? It's brand new, I've only played it once."
  • people just don't give a shit. doing the minimum is too much effort. people can't even get titles right when they have something in their hand for immediate reference.
  • Originally posted by: BouncekDeLemos



    I've been told this before:



    "How much can I get for this game? It's brand new, I've only played it once."



    BRAND NEW AND SEALED.  I only opened it to make sure it worked.  

     
  • Most of them can't even be bothered to take photos of their own shit, between ebay and amazon the same stock photo is getting a lot of mileage. That usually warns me off them cause if they're that lazy god knows what else is wrong.
  • I think honest feedback is also important. When I am buying, I always look at that first to see if item as described is a common response. Sellers who misrepresent the condition of their item on a consistent basis will usually have that reflected in their feedback score. I just don't buy from sellers who have multiple feedback talking about item not being as described. Consider this along with the text description and pictures. I am always weary of sellers who use stock photos only, as this is a good indicator of volume sellers, not collector-sellers. I also sell doubles and items I am not collecting for on ebay (wellingtongames) and pride myself on accurate descriptions and fair prices. I also price items based on their condition overall. For example I have a boxed Baby Boomer for sale right now for 100$ because there is writing on the cart and box, the box isn't in the best shape and it is missing the manual.
  • Originally posted by: TDIRunner

     
    Originally posted by: BouncekDeLemos



    I've been told this before:



    "How much can I get for this game? It's brand new, I've only played it once."



    BRAND NEW AND SEALED.  I only opened it to make sure it worked.  

     

    Then it all has scratches on it, pepsi stains, grape cigarillo smoke smell...  



     
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