NES classic don't power on, any suggestions?

I've been searching online for similar issues but can't find any repair video's or anything regarding nes classics not powering on. I've ruled out power adapters and everything else so I'm thinking it might be lose power port solder joint on board or possibly the power switch itself. Just trying to find out the most common issue where there is no power and start there. Any info appreciated. 

Comments

  • Have you taken it apart?
  • If it's still within 1 year of the purchase date, why not send it to Nintendo for a warranty claim?



    Otherwise check if there's an input fuse that might be blown
  • Originally posted by: phart010



    If it's still within 1 year of the purchase date, why not send it to Nintendo for a warranty claim?



    Otherwise check if there's an input fuse that might be blown



    I got on Nintendo's site and they don't have a setup to check the serial number on these as with other more expensive systems to see if they are within warranty and have to call so tells me they most likely don't want to deal with repairs on these. Shipping cost would probably not be worth it anyways and I hate the hassle of doing this crap on phones reading off numbers and such so much easier online. It is one of the 2nd run systems because the box has the E at the corner instead of the Nintendo seal and console matches box serial # so possibly could be in warranty I suppose. I did open it up but have not had a chance to take the board out yet. Everything inside looks nice and new from he top so no spills or anything. Power port seems to be sturdy no sign of broken solder joints so I'm going to multimeter check to see if board is getting power first and is so I'll move on to checking the switch to see if it's getting power. If it's one of those tiny fuses I won't be able to repair it most likely I just don't have a decent soldering iron for that. Information on these things is scarce they must not break too often.

     
  • Originally posted by: Nesmaniac



    I've been searching online for similar issues but can't find any repair video's or anything regarding nes classics not powering on. I've ruled out power adapters and everything else so I'm thinking it might be lose power port solder joint on board or possibly the power switch itself. Just trying to find out the most common issue where there is no power and start there. Any info appreciated. 

    This happened to mine as well.



    Have you tried reflashing it with the original firmware?

    It did the trick on mine.



     
  • Buy a new one, switch the guts, and return it.
  • Originally posted by: ifightdragons

     
    Originally posted by: Nesmaniac



    I've been searching online for similar issues but can't find any repair video's or anything regarding nes classics not powering on. I've ruled out power adapters and everything else so I'm thinking it might be lose power port solder joint on board or possibly the power switch itself. Just trying to find out the most common issue where there is no power and start there. Any info appreciated. 

    This happened to mine as well.



    Have you tried reflashing it with the original firmware?

    It did the trick on mine.



     



    Was yours not getting any power LED on at all as well? Seems if it's not getting power then it would not be the issue and I would not be able to attempt a reflash. I opened it up just by removing the feet and 4 screws looks untampered with and new inside. I don't think seller had opened it but I do notice around where I removed the rubber feet some scratches or gouges so I don't know if it's molded that way from factory or if someone had taken top off before. I was thinking of putting it back together and contacting nintendo for repair since it should fall under the 1 year warranty being the 2nd release but no receipt or anything so not sure they will do it by serial number alone. It's just the scratches under the rubber feet concern me because they will know if that's user done or not. Do they cover the shipping cost?

     
  • It was not getting any lights, correct.



    If you have already softmodded it, I would recommend trying to reflash it before doing anything else.
  • Oh you modded it? Just do what ifightdragons said then, it's completely reversible.
  • If it's been modded warranty claims are void
  • I called Nintendo today and told them I had purchased it used a week ago and seller told me it was not working (she asked) but he did say it just had been working before he got ready to ship. I gave her the serial number and she said it was under warranty thru december 2019. At any rate the insides looks untampered with so I simply put the 4 screws back in and rubber feet back on and got the ups label printed and package dropped off. She said as long as no spills inside or anything they'd fix it no issues. I had to make 2 separate calls because first time I was not with the system to troubleshoot which she said was necessary even though I had went through the steps online. 20 mins later I called back & had it hooked up with the power and hdmi cable the one I bought new was hooked up to and she said that made it easier to go through since I had tried it with 2 different sets of cables and power adapters which I knew are working. Both of the ladies I spoke with could not have been more helpful and nice. Last one I spoke with said she just had ordered one herself and could not wait to get it and we talked a bit about nintendo products and how she loved working for them. I asked her if they had a lot of calls with NES classic issues and she said actually no that I was like the 4th call of the day (I called at 11:30 ET) and that the switch didn't really get too many either which she said was amazing with how many there are out there. Fingers crossed they fix it without any charge because I honestly don't think it had been tampered with at all.
  • They seem like despite the heritage of some of the cheap parts inside to be pretty strongly well built considering Nintendo was willing to put their name on it. It is strange to a point you couldn't check the warranty online, but they are kind of their own little thing, not so much a stand alone true handheld or console so I could see that being a reason not to have that work. Nintendo has not only always been on the ball and willing to fix things under warranty, sometimes even when they're out they can be pretty generous about repairs too. As long as they don't feel you messed with it by removing the feet I can't see why it wouldn't get repaired. In the house here we have a couple of the original run systems, so while they don't get a huge amount of use, who knows really how long they'll last. It is nice to know they will fix them, though I do wonder at that time, for what cost.
  • Originally posted by: VmprHntrD



    They seem like despite the heritage of some of the cheap parts inside to be pretty strongly well built considering Nintendo was willing to put their name on it. It is strange to a point you couldn't check the warranty online, but they are kind of their own little thing, not so much a stand alone true handheld or console so I could see that being a reason not to have that work. Nintendo has not only always been on the ball and willing to fix things under warranty, sometimes even when they're out they can be pretty generous about repairs too. As long as they don't feel you messed with it by removing the feet I can't see why it wouldn't get repaired. In the house here we have a couple of the original run systems, so while they don't get a huge amount of use, who knows really how long they'll last. It is nice to know they will fix them, though I do wonder at that time, for what cost.





    Yeah I can see why it's not taking the normal path of repair because it is a cheaper system and they want to confirm the power and cables are ok before wasting time paying employees to spend time with ones that might be a simple power issue. I bought this one in the box with everything but papers for $18 shipped on ebay so for the price I figured I couldn't go wrong even if I just had the controller. If nothing else I was going to use the case for maybe putting something else in but when I got the system I was surprised it was like new inside and out. Actually I was just happy that it was indeed not a knockoff because pictures I could not tell for sure. After seeing it looked untampered with and new inside I thought there'd be no harm in calling up nintendo to see what they said and I was sort of shocked they didn't care that I bought it used and as not working. I think the marks under the feet are probably from the mold because I don't think anyone could scratch them us that deep without destroying the feet themselves but they looked new and was stuck really strong. Only way I could confirm would have been to take feet off my original unit since I could not tell by teardown videos online or images but I thought what the heck be a good test to see how nintendo handles it. I'll let you all know how it turns out.
  • Happy to report I got the classic back from ups today (different unit earlier serial number) and it looks new. I checked to confirm it is working and papers said it has 100 day warranty from repair date. Nintendo is awesome!
  • Glad to hear man especially on a second hand unit.
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