Paypal paid me back after dispute
Bid and won TNMT II (listed as new never played) for 10 shipped. Great deal. Never got it though
01 Sep paid for it
13 sep Sent messages over the week, no response
21 sep Filed claim with paypal. no response
28 sep escalated claim.
28 sep to 07 oct. Member quit ebay after several no item neg feed backs.
11 oct. Paypal gave me my $10 back 
Would have perfered the game though.
Comments
If it came screwed up, and it was their fault, and there was no delivery confirmation - you MUST MUST MUST say it did not arrive.
I've never had a successful claim where I was honest and said it arrived damaged. They never even get to the point where I send it back for a refund, they just find in the seller's favor. All they care about is if it got there.
YOUR ONE CHANCE if you got the item, it was screwed up and their fault (misrepresented, poor packing, etc) and they DID use delivery confirmation (and you check it and it shows the arrival of the item - this isn't always the case so CHECK!!)
...the one chance is to say you got the COMPLETELY wrong item and you'd like to send it back for a refund due to time constraints.
And then, be sure you send it back with delivery confirmation to cover your ass.
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Paypal deals with hundreds, probably thousands of these per day and they've always been very one-dimensional with their handling of the situations. Anything less than these two options means you lose your money. It's being dishonest, but the seller was outright negligent or worse, a liar - and if being dishonest is the only solution, ask yourself if bending your personal morals vs Paypal's obviously poor business ethics is worth the $20, $65, $200, whatever you're out because of a raw deal.
Once you tell them exactly what you're going to do to get all of your money back, unless they solve your problem and make your purchase right, they'll sometimes be willing to "settle out of court." Be sure to make it part of the agreement that they leave feedback first since you paid up front, and that you'll reciprocate since they're making things better for you.
In many cases (mostly with male sellers) they'll just get screamy and try to fight the Paypal claim thinking they have a prayer in hell. Which they don't. They just wind up losing their merchandise and their money in the end, and there's nothing they can do about it. And at that point when you've given them a FAIR chance to make your order right and they've just yelled at you, they deserve it IMO.
Call me a bad person, but I don't settle for being screwed on eBay. And you don't have to either.
A good way to get to sellers is to use the "Find Contact Information" option in the Advanced Search on eBay. I had a seller that was non-responsive except for negative feedback recently (for nearly two months!). I then used the eBay contact info option, and suddenly received an e-mail from the seller (he obviously didn't think it was possible for me to get his name, phone #, etc), I called and left a msg on his voicemail, and within 1-2 days I had my money back. In Europe (especially Germany), the law is pretty strict, even for e-commerce, so things like this can really put some added pressure on eBay scammers.
Whoa, I just tried this to see what would happen. I didn't know it would send an email out to the other person. That option is very helpful, just don't do it for unless you really need to. I hope I did not make someone upset. I wish I had known about this a year ago.
I have one ongoing right now for a deal I did off ebay through Paypal. Paypal sided with me, but he'd already taken the money out of his account. After that, he'd occasionally try to sell things on ebay, and use a new Paypal account, and I would call Paypal and have them check on it. The next day his stuff would be pulled. A couple of weeks ago I saw him selling some things and I let him know things would be alot easier for him if he'd just pay me back the $110. He said that all the proceeds from his sales were going into the Paypal account that he'd ripped me off with, and since he can't withdraw from it until I'm paid back, that's what he's doing. I still haven't seen money, but I think he might actually be telling the truth this time.